Liza Nagarkoti

As a beautician and hairdresser, my primary responsibility is to provide a range of beauty services to clients, encompassing hair styling, cutting, coloring, and various skincare treatments. This role requires me to blend of technical skills, creativity, and excellent customer service.

Duty and responsibility

• Enhanced client satisfaction by providing personalized beauty consultations and recommending suitable treatments.
• Increased customer loyalty with exceptional customer service and follow-up care advice.
• Boosted salon revenue by upselling additional services and retail products during appointments.
• Maintained a clean, hygienic work environment to ensure client safety and comfort throughout treatments.
• Collaborated with team members for efficient scheduling and coordination of clients'' appointments.
• Built a loyal clientele through excellent communication skills and attention to detail in all beauty services provided.
• Assisted management with inventory control, ordering supplies as needed to maintain adequate stock levels for all services offered.
• Fostered a welcoming atmosphere that encouraged repeat business from satisfied customers.
• Strengthened teamwork among staff through effective collaboration resulting in an enhanced overall customer experience.
• Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
• Shampooed, conditioned, cut, colored and styled hair, following individualized client specifications and product recommendations to increase return customer base.

Over the past two years, I have had the privilege of owning and operating a thriving hairdressing and beautician business in the vibrant landscape of Nepal. With a passion for beauty and a commitment to excellence, my journey as a business owner has been both rewarding and enlightening.

At the heart of my business lies a dedication to providing top-notch services that cater to the unique needs and preferences of my clients. Through personalized consultations and attention to detail, I have cultivated a loyal clientele who entrust me with their beauty transformations time and time again.

Duties and Responsibilities

Achievement

• Cleaner of year 2018
• Building Supervisor (2019-2020)
• Team Leader(2020-2021)
• Enhanced customer satisfaction by providing exceptional salon services and personalized consultations.
• Streamlined appointment scheduling for increased efficiency and client convenience.
• Implemented successful marketing strategies, resulting in a steady increase of new clientele.
• Developed staff training programs to improve service quality and overall team performance.
• Managed inventory effectively, reducing waste and ensuring timely product restocking.
• Established strong relationships with vendors, negotiating favorable terms and pricing for salon supplies.
• Maintained a clean, safe, and welcoming environment for clients and employees alike.
• Increased client retention by implementing loyalty programs and offering tailored promotions.
• Resolved employee conflicts and maintained a positive work atmosphere through effective communication techniques.
• Monitored salon finances closely, implementing cost-saving measures to maximize profitability.
• Conducted regular performance evaluations of staff members to identify areas of improvement and provide constructive feedback.
• Collaborated with other beauty professionals to offer specialized services such as makeup application or hair extensions.
• Organized special events at the salon, attracting new customers while strengthening existing client relationships.
• Ensured compliance with state regulations by maintaining up-to-date licenses for all employees and the facility itself.
• Boosted revenue through cross-selling additional products like premium hair care items or styling tools during appointments.
• Recruited talented stylists by participating in job fairs and networking within the industry.
• Set sales targets for staff members that motivated them to reach their individual goals while benefiting the overall success of the salon.
• Continuously updated knowledge on industry trends, bringing innovative ideas into the salon''s offerings.
• Mentored junior staff members to help them advance their skills and grow professionally within the company.
• Optimized resource allocation by strategically scheduling staff shifts based on anticipated demand patterns, maximizing productivity without compromising service quality.
• Maintained general appointment calendar and set shift schedules.
• Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
• Promoted business through marketing initiatives and use of social media.
• Worked to continuously increase salon business through effective sales, service, and operations policies.
• Oversaw salon employee performance, facility cleanliness, and sales.
• Managed cash flow, business transactions, banking, and accounting processes.
• Controlled inventory by tracking expenses, purchases, and shelf stock.
• Coached and trained employees to optimize performance and achieve demanding business objectives.
• Handled employee scheduling and coverage needs during business hours.
• Maximized business efficiency by completing thorough and accurate daily management tasks such as overseeing registers, organizing inventory, and delegating tasks.
• Sourced high-quality and trending hair care products for salon, placing orders with suppliers.
• Scheduled employees to maintain adequate coverage during business hours.
• Introduced new methods, practices, and systems to reduce turnaround time.