Isabela (Bonnie) Lino
Reynella,SA
Summary
Isabela Lino (preferred name: Bonnie) is a 19-year-old student, currently finishing a Cert IV in Music Production and Technical Services with the National Academy of Music. She is a charismatic, friendly, and reliable worker offering unmatched customer service and workplace focus. With her 3 years of working experience, Isabela is quick and accurate in cash and card transactions. She has an attentive nature when communicating with customers, and has demonstrated great success in table-side serving. As well as, completing efficient and well-organized stock replenishment (Labelling expiry dates, prepping ingredients, stocking fridges and small displays).
Overview
3
3
years of professional experience
Work History
Food Service Team Member
Zambrero
04.2021 - 10.2022
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Promptly resolved customer complaints, escalating major issues to supervisor.
- Removed garbage, compost, and recycling, and placed in designated container areas.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained effective team member communication.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
Front of House Worker (Cashier/Waitress)
Pizza Hut (Dine-In)
08.2019 - 10.2020
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Certificate IV - Music Production And Technical Services
National Academy of Music
Adelaide, SA12.2023
Completed Year 11 -
Reynella East College
Reynella East, SA12.2021
Skills
- Good people skills
- Great memory retention
- Works well individually and in teams
- Computer literate
- Good Patience
- Adaptability
- Time Management
- Self-motivation
Hobbies
- Creating music and playing instrument
- Singing and Performance
- Acting and Script-writing
- Creative Writing and Reading
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Timeline
Food Service Team Member
Zambrero
04.2021 - 10.2022
Front of House Worker (Cashier/Waitress)
Pizza Hut (Dine-In)
08.2019 - 10.2020
Certificate IV - Music Production And Technical Services
National Academy of Music
Completed Year 11 -
Reynella East College
Similar Profiles
Suchitra BabuSuchitra Babu
Team leader at ZambreroTeam leader at Zambrero
Reshav KumarReshav Kumar
Supervisor at ZambreroSupervisor at Zambrero
Jaskaran SinghJaskaran Singh
Shift Supervisor at ZambreroShift Supervisor at Zambrero