Summary
Overview
Work History
Education
Skills
Timeline
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Coleen Buchholz

Townsville,QLD

Summary

Detailed pharmacy assistant with several years of hands-on experience performing routine clerical and customer service duties in fast-paced, thriving pharmacy. Well-versed in locating items for customers, maintaining and updating patient profiles and ordering and labeling stock of medication. Recognized for going above and beyond to maintain customer service standards. Detail-focused Pharmacy Technician recognized for productivity and efficiency in completing tasks. Skilled in medication dispensing, inventory management, and pharmaceutical calculations. Excel at communication, teamwork, and customer service, ensuring smooth pharmacy operations. Committed to maintaining accuracy and confidentiality in handling prescriptions and patient information.

Overview

33
33
years of professional experience

Work History

PHARMACY ASSISTANT

TOWNSVILLE HOSPITAL PHARMACY
01.2010 - Current
  • I am working with little or no supervision and am required to carry out many and varied duties within a timely manner whilst ensuring quality care
  • Carry out supportive roles in the pharmacy
  • Introducing new staff and showing them policy and procedures
  • Ensuring all medications are inventoried and rotated to provide quality care for the patients and staff
  • Dispensing of Scripts, distribution of invoices, stock takes
  • Working for the Oncology Team for 2 years and during this time was responsible for the timely management of the Medication and Chemotherapy Treatments
  • Perform a Clinical role working closely with the pharmacists ensuring the medication charts and the patients medications are correct and supply enough for their time in hospital

MANGEMENT/ADMINISTRATOR/GROUP LEADER

LITTLE POSSUMS CHILDCARE CENTRE
TOWNSVILLE, QLD
01.2005 - 01.2010
  • This position requires confidentiality and discretion to be the highest of importance as I am at times working in positions, which may become 'emotionally sensitive environments'
  • Responsible for the day to day operations of the administration functions as well as maintaining the company's payroll and human resources records
  • Ability to educate and demonstrate debt management complaint resolution procedures to resolve problems and issues
  • Communication between family services and team members resulting in new procedure and action plans implemented
  • Ensuring to provide the utmost in quality care for all children and families
  • Creating and updating internal policy booklets to ensure that regularly changing policies are implemented
  • Office duties, stock control, work processing, petty cash and banking

ADMINISTRATOR/PARTS INTERPRETER

AUTO CENTRE TOWNSVILLE
TOWNSVILLE, QLD
01.2001 - 01.2005
  • Carried out all aspects of administration duties with little no supervision within a workshop employing four mechanics
  • Order parts for the up and coming work
  • Carried out petty cash/banking/employee timesheets
  • Carried out and completed claims for new and old vehicles
  • Organising work through outside contractors (painting, RWC etc)

ADMINISTRATOR AND ASSISTANT

ANDY PANDY DAY CARE CENTRE
01.2001 - 01.1998
  • Responsible for the day to day operations of the administration functions as well as maintaining the company's payroll and human resources records
  • Office duties, stock control, work processing, petty cash and banking
  • Assistant for all age groups

CUSTOMER SERVICE OFFICER

SUNCORP
01.1996 - 01.1998
  • Strong focus on customer service with the ability to build strong relationships with external clients, solicitors, police, internal clients and staff
  • Ability to operate busy switchboard, forwarding to appropriate areas
  • High level of competent and computer based programs including spread-sheeting and database management systems
  • High volume cash handling, banking
  • Performed Higher Duties due to demonstrating my ability to adapt as part of a team willingness to always achieve above expectations

RECEPTIONIST

AUSTRALIAN GRANITES
01.1992 - 01.1995
  • Receptionist duties, maintain busy switchboard, liase with clients, and associated secretarial skills
  • High Level of Customer Service
  • Report typing, processing of spreadsheets and monthly reports

Education

CERTIFICATE III IN PHARMACY - PHARMACY

CERTIFICATE IN CHILDCARE - CHILDCARE

DIPLOMA IN CHILDCARE - CHILDCARE

FIRST AID CERTIFICATE -

WORK PLACE HEALTH AND SAFETY CERTIFICATE -

Skills

  • Solid work ethics
  • Hard working
  • Enjoying working as part of a team
  • Ability to work autonomously
  • Enjoy new challenges
  • Trustworthy
  • Excellent organisational and planning abilities

Timeline

PHARMACY ASSISTANT

TOWNSVILLE HOSPITAL PHARMACY
01.2010 - Current

MANGEMENT/ADMINISTRATOR/GROUP LEADER

LITTLE POSSUMS CHILDCARE CENTRE
01.2005 - 01.2010

ADMINISTRATOR/PARTS INTERPRETER

AUTO CENTRE TOWNSVILLE
01.2001 - 01.2005

ADMINISTRATOR AND ASSISTANT

ANDY PANDY DAY CARE CENTRE
01.2001 - 01.1998

CUSTOMER SERVICE OFFICER

SUNCORP
01.1996 - 01.1998

RECEPTIONIST

AUSTRALIAN GRANITES
01.1992 - 01.1995

CERTIFICATE III IN PHARMACY - PHARMACY

CERTIFICATE IN CHILDCARE - CHILDCARE

DIPLOMA IN CHILDCARE - CHILDCARE

FIRST AID CERTIFICATE -

WORK PLACE HEALTH AND SAFETY CERTIFICATE -

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Coleen Buchholz