YANQING LENG
East Malvern,VIC
Summary
Master’s student in Biotechnology with a Bachelor’s in Pharmacy, seeking an internship in clinical trial data collection and analysis. Developed strong communication and teamwork skills through experience as a telemarketer and waiter, while QA experience honed abilities in data collection and analysis to ensure accuracy and compliance.
Overview
6
6
years of professional experience
Work History
Waitress
TAO Dumplings
11.2022 - 08.2023
- Communicated effectively with customers to provide service, including taking orders, answering customer inquiries, and ensuring an enjoyable dining experience.
- Managed phone communications for reservations, takeout orders, and inquiries, ensuring clarity and efficiency in customer interactions.
- Assisted with seating arrangements and managing reservations to optimize table turnover and minimize wait times.
- Collaborated with team members to ensure seamless service during peak hours and special events, fostering a cooperative and efficient work environment.
Quality Control Analyst
Hunan Kelun Pharmaceutical Co., Ltd.
07.2021 - 12.2021
- Operate Gas Chromatography, Liquid Chromatography to complete inspection items
- Inspected medicine and compared against standards to meet regulatory requirements
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements
- Inspected incoming products for adherence to labeling laws and company quality standards
Telemarketer
Dongguan Jin Fang Biological Medicine Co., LTD
07.2017 - 08.2017
- Answered questions about company offerings with knowledgeable responses about products and services
- Completed daily calling to build sales pipeline
- Recorded contact information of customers and potential customers in internal database
Education
Master of Biotechnology - Biotechnology
Monash University
Clayton, VIC07-2025
Bachelor of Science - Pharmacy
Hunan Univerity of Chinese Medicine
Hunan, China06-2021
Skills
- Data interpretation
- Testing procedures
- Team collaboration and coordination
- Statistical analysis
- Time management and organizational skills
Timeline
Waitress
TAO Dumplings
11.2022 - 08.2023
Quality Control Analyst
Hunan Kelun Pharmaceutical Co., Ltd.
07.2021 - 12.2021
Telemarketer
Dongguan Jin Fang Biological Medicine Co., LTD
07.2017 - 08.2017
Master of Biotechnology - Biotechnology
Monash University
Bachelor of Science - Pharmacy
Hunan Univerity of Chinese Medicine
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