Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Leanne Sproule

Dales Creek,VIC

Summary

Reliable Personal Care Aide, enthusiastically pursuing the opportunity to add immediate value to a growing team. I'm inspired to help others and driven to apply an unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and time management. Caring and compassionate with solid history of positive client feedback.

Overview

27
27
years of professional experience

Work History

Accounts Receivable

Ambulance Victoria
04.2024 - Current
  • Upheld high standards of professionalism by adhering to established accounting policies, procedures, and ethical guidelines throughout daily tasks.
  • Reduced late payments by maintaining strong relationships with clients and implementing effective follow-up procedures.
  • Improved financial accuracy by thoroughly reconciling accounts and identifying discrepancies on a monthly basis.
  • Expedited financial close process with diligent preparation of supporting documentation for month-end reconciliations.
  • Maintained accuracy of financial data by promptly addressing any discrepancies detected during routine audits or system reviews.

Personal Care Assistant

Simply Helping
06.2021 - Current
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with daily living activities, running errands, and household chores.

Publican

Greendale Country Pub
12.2016 - 12.2020
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Closed out cash register and prepared cashier report at close of business.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.

Accounts Payable Clerk

Total Window Concepts
06.2007 - 06.2016
  • Reviewed vendor invoices for appropriate documentation and validity prior to payment.
  • Prepared vendor invoices and processed incoming payments.
  • Maintained good working relationships with vendors and resolved disputes.
  • Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
  • Registered transactions and data on accounting database to track history and safeguard information.
  • Evaluated financial records to detect errors and discrepancies.

Return to Work Coordinator

Big W
03.1998 - 06.2007
  • Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
  • Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
  • Helped train new staff on company policies, procedures and standards, boosting productivity.
  • Gained knowledge of company policies, protocols and processes.
  • Developed detailed return to work plans based on broad guidance and direction.
  • Prepared Work Cover claim forms or related documents and reviewed for completeness.
  • Maintained confidentiality of patient finances, records, and health statuses.

Education

Certificate IV - Aged Care & Disability Support

Victoria University
08.2022

Skills

  • Client Documentation
  • Payment tracking
  • Bank Reconciliation
  • Data Entry
  • Problem Resolution
  • Statement Reconciliation

Additional Information

Current CPR & First Aid Certificates

Full Victorian Driver's Licence

NDIS Workers Screening Check

Working With Children Check

Up-to-date Covid-19 Vaccinations


Timeline

Accounts Receivable

Ambulance Victoria
04.2024 - Current

Personal Care Assistant

Simply Helping
06.2021 - Current

Publican

Greendale Country Pub
12.2016 - 12.2020

Accounts Payable Clerk

Total Window Concepts
06.2007 - 06.2016

Return to Work Coordinator

Big W
03.1998 - 06.2007

Certificate IV - Aged Care & Disability Support

Victoria University

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Leanne Sproule