Guy Mendelson

I am a highly experienced executive leader and intrapreneur with a demonstrated capability to unlock value through technology, digital, and data transformation. I have deep working knowledge of P&L management, product lifecycle management, sales management, go-to-market strategy, risk management, complex stakeholder management, and operations. By combining these skills, I can build sustainable businesses that meet the ever-evolving expectations of customers, colleagues, regulators, and shareholders, even in environments of significant flux and ambiguity. Communicative and organized Client Advisor with experience providing exceptional client support services. Adapt at managing existing client relationships and formulating and implementing advice.

• Theatreworks & Treasurer, 2023, Present
• Leadership Victoria, 2020, Present
• Worldline Australia, 2022, 2023
• Readcloud (ASX:RCL) & Risk Audit Committee Chair, 2018, 2023
• Brotherhood of St Laurence, 2008, 2020, Risk and Audit Committee Member
• BPAY, 2005, 2009

• Business Growth, Through my strategic approach, I revitalized the ANZ Asset Finance business, which led to an 11% revenue increase within 18 months. This was achieved by focusing on process improvements, system upgrades, portfolio pricing realignment, and a revised go-to-market strategy, significantly downgrading the risk profile. These outcomes demonstrate my ability to deliver tangible results through strategic thinking.
• Data, Digital, and Technology Transformation, I spearheaded a Business Lending Transformation Program, implementing a new SME lending origination platform, Lending Security Management solution, digital document exchange, CRM, automated credit models, and a data spine. This initiative significantly enhanced the banker experience and delivered results without affecting day-to-day operations.
• Customer Proposition Uplift, I played a key role in incubating and scaling ANZ’s cloud-based digital SME lending platform, Go Biz, which resulted in a market-leading customer experience (NPS+74) and achieved business case benefits without affecting day-to-day operations.
• Building High-Performing Teams, I improved employee engagement by double digits through clear vision, consistent communication, recognition programs, wellbeing initiatives, and various professional development programs focused on customer culture and technical skill uplift.