Wayan Scholey
Hospitality
Kingscliff,NSW
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work History
Bartender
Spice Den Restaurant Santai Resort
Casuarina , NSW
12.2020 - Current
- Followed strict recipes and drink measurements to minimize product used.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Trained 3 new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
- Operated efficiently in high-volume setting to prepare and serve more than 30+ drinks per hour.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Floor Staff
Spice Den Restaurant Santai Resort
Casuarina, NSW
12.2020 - Current
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
High School Diploma -
Kingscliff Highschool
Kingscliff, NSW 01.2015 - 11.2020
Skills
Responsible alcohol service
Menu memorization
Preparing garnishes
Changing beer kegs
Liquor, beer and wine knowledge
Classic cocktails
NSW & QLD RSA License
Attending multiple customers
Beverage preparation
Food preparation and safety
Clear and effective communication
Engaging personality
Handling difficult customers
Knowledge of 30 cocktails
Order accuracy
Wine service
Food and beverage pairings
Bar terminology
Cash handling
Guest relations
Wine knowledge
Hobbies
Songwriting
Skateboarding
Surfing
Timeline
Bartender
Spice Den Restaurant Santai Resort
12.2020 - Current
Floor Staff
Spice Den Restaurant Santai Resort
12.2020 - Current
High School Diploma -
Kingscliff Highschool
01.2015 - 11.2020