MIEKA SLUIJS

Carried out a diverse range of store operations, consistently demonstrating reliability, attention to detail, and a proactive attitude. Main responsibilities included:

• Cashier duties regarding daily cash preparation, cash floats, and reconciliation.
• Occasionally managed opening and closing duties, such as setting alarm systems and locking doors.
• Supported payroll processing by accurately entering and correcting staff punches, managing leave, and monitoring overtime.
• Operated both assisted and self-checkouts efficiently, providing proactive support, and ensuring smooth, accurate transactions.
• Handling customer queries, complaints, and resolved issues promptly but respectfully, both over the phone and in person.
• Processed returns and exchanges according to company policy.
• Assisted customers with product inquiries and provided recommendations.
• Picked and packed online orders with accuracy and promptly, optimising order fulfilment, and meeting the store's daily targets.
• Completing stock replenishment and management tasks, including stock write-offs, capacity checks, and completing planograms.
• Maintained high store presentation standards through regular tidying, and ensuring merchandise was correctly placed and displayed.
• Conducted out-of-code management by checking expiry dates, entering data into systems, and ensuring timely action on near-expiry products.