Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Joel Hughes

Beaudesert,Qld

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Workshop Assistant/Heavy Vehicle Apprentice

AquaDuck Safaris
Bundall, QLD
05.2021 - Current
  • Current Second Year Heavy Commercial Vehicle Mechanic Apprentice
  • Working as part of a team in a workshop to maintain and ensure effective running of LARC-V amphibious vehicles, weighing 14 tonnes at 13 meters in length.
  • Perform routine maintenance of LARC-V amphibious vehicles, including mechanical component rebuilds, restoration, and servicing.
  • Assist in the preparation and maintenance of workshop tools, and equipment.
  • Uphold safety standards within the workshop, and whilst operating vehicles on road, and in the water.
  • On-land operation of heavy amphibious vehicle around Gold Coast roads.
  • Successfully navigate and tour Gold Coast Broadwater as a qualified Coxswain Skipper operating LARC-V amphibious vehicles and coordinating a crew of deckhands.

Covert Loss Prevention Officer (LPO)

MA Service Group
Ipswich, QLD
07.2020 - 05.2021
  • Worked as part of a team in major stores to safely minimise and prevent products loss due to theft.
  • Worked alongside QPS in Police led operations to reduce criminal activity across multiple regions in Southeast Queensland.
  • Ensured safe work envinroments in allocated stores by maintaining order and conduct. This included conducting covert escorts for staff and products.

Team Leader - Baggage and Wharf Side Services

Nationwide Services Pty Ltd
Brisbane, QLD
01.2019 - 12.2020
  • Manage a team of 50 baggage handlers to receive and deliver client luggage to each cruise vessel.
  • Manage day-to-day operations at baggage delivery; ensuring optimal customer service, safe movement of baggage through security procedures, and management of customer conflict.
  • Liaise with ship and cruise services' management to determine key arrival and departure times, in order to achieve service deliverables.
  • Maintain a roster of trained and experienced baggage crew, adjust and review rosters to meet weekly and daily changes to cruise arrivals and team requirements.
  • Enforcing security protocols for customer luggage and safe handling practices for team members.
  • Deliver staff induction and training to new staff, including safe handling, work health and safety procedures, security protocols, and rules and protocols for wharf side operations.
  • Assist in tie up and let go procedures for all incoming and outgoing vessels visiting the Brisbane cruise terminal.
  • Managing, maintaining, and operation of the Brisbane Cruise Terminals aerobridge allowing safe passage for the citizens leaving and boarding all vessels.
  • Trained fire warden for the terminal and wharf loading areas.

Maritime Security Officer

Nationwide Services Pty Ltd
Brisbane, QLD
04.2015 - 12.2020
  • Provision of maritime security services to the Brisbane Cruise Terminal, wharf, and security restricted areas/designated Cleared Zones including:
  • Conducting passenger and baggage screening
  • CCTV monitoring and response
  • Access control for pedestrians and vehicles
  • Recognition and detection of weapons, dangerous substances and devices
  • Methods of physical inspections of persons, personal effects, baggage, cargo and ship stores

Access Control Officer/Roving Duty Officer (FIFO)

Verifact Security
Gladstone, QLD
01.2012 - 02.2015
  • Continual on-foot and in-vehicle patrol across several sites.
  • Controlling access via turnstile operation and security to Curtis Island.
  • Manning guard houses on entry and exit points of several mining sites.
  • Performed welfare checks and effectively managed several night shift guards on duty across multiple mining sites.
  • Ensured safety procedures were consistently followed by all guards.
  • Provided training to new staff members on safety protocols and procedures.

Apprentice Bricklayer

East Coast Apprenticeships
Maroochydore, QLD
01.2010 - 12.2012
  • Completed 3 years of Bricklaying Apprenticeship prior to temporary injury preventing completion.
  • Assisted qualified bricklayers with the construction of walls and other structures.
  • Preparation of sites, including organisation of tools, equipment, and supplies.
  • Planning and measuring of sites prior to commencement of project.
  • Assisted qualified bricklayers with the construction of walls and other structures.

Education

Certificate III in Heavy Commercial Vehicle Mechanical Technology -

TAFE Queensland
Ashmore, QLD

Grade 12 Certificate -

Trinity College
Beenleigh
12-2009

Skills

  • Machinery Maintenance
  • Heavy Vehicle Operations
  • Workshop Maintenance
  • Workplace Health and Safety
  • Power Tool Operation
  • Coxswain Skipper
  • Customer Service
  • Fire Warden
  • Laboring
  • Strong Work Ethic
  • Excellent Communication
  • Teamwork and Collaboration
  • Adaptability and Flexibility
  • Reliability
  • Time Management

Certification

  • HR Drivers' License
  • White Card
  • Coxwains License

References

Adam Smith - Coxswain Skipper/Workshop Assistant

Aquaduck Safaris Gold Coast

M: 0466 299 138

Suzy Jeffries - Lead Admin/Coordinator

Aquaduck Safaris Gold Coast

M: 0409 573 359

Joshua Berry - General Manager

Nationwide Services BCT

M: 0432 604 393

Timeline

Workshop Assistant/Heavy Vehicle Apprentice

AquaDuck Safaris
05.2021 - Current

Covert Loss Prevention Officer (LPO)

MA Service Group
07.2020 - 05.2021

Team Leader - Baggage and Wharf Side Services

Nationwide Services Pty Ltd
01.2019 - 12.2020

Maritime Security Officer

Nationwide Services Pty Ltd
04.2015 - 12.2020

Access Control Officer/Roving Duty Officer (FIFO)

Verifact Security
01.2012 - 02.2015

Apprentice Bricklayer

East Coast Apprenticeships
01.2010 - 12.2012

Certificate III in Heavy Commercial Vehicle Mechanical Technology -

TAFE Queensland

Grade 12 Certificate -

Trinity College

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Joel Hughes