PRAVAL GHIMIRE
Business And Finance Professional
Asquith,NSW
Summary
Committed Senior Analyst with over 5 years of extensive experience in quality management. Proven background using research methodologies and techniques to conduct data analysis and provide recommendations. Working knowledge of internal and outside audit processes and responses to take action immediately.
Overview
13
13
years of professional experience
3
3
Languages
45
45
years of post-secondary education
Work History
SENIOR Quality ASSURANCE Analyst
Commonwealth Bank Of Australia
Sydney, NSW
01.2019 - Current
- Provide Line 1 Assurance and Audit testing on Institutional Banking and Markets Clients to ensure Domestic and International regulatory requirements are met.
- Collaboratively engaged with multiple stakeholders across the enterprise to develop common understanding and project goals for all business units.
- Actively engaged in implementing Business Process Maps to capture present state (as-is) and optional future states (to-be) while also assessing the risks and impacts.
- Engaged Subject Matter Experts, Team Leaders, Compliance teams to discuss possible updates in policies to reflect any new informational and process-based changes.
- Coordinated with key stakeholders to obtain existing process controls, identifying controls gaps, proposing an updated controls framework and validating all measures from a risk and compliance standpoint.
- Facilitated and presented monthly Financial Crime – Quality Control meetings discussing process gaps and how we can improve them on systems such as Jira, Commsee and Assert.
- Active in testing several process improvements such as Side by Side Quality Control CAPS, going from a manual excel based system to automated Jarvis systems.
- Provide SME support to new team members around project processes.
- Process Mapping and development of key project documents such as Business Requirements Document, Short-term project-based approvals, Risk and Controls matrix and policy guidance whilst also completing data aggregation.
- Compile high quality written and visual representations for the Non-financial Risk Committee paper including analysis and trends.
- Good understanding of regulatory requirements, such as MAS, HKMA, SFC, AML, MiFID, SEC and FinCen.
Director
Wagle & Ghimire Pty Ltd
Sydney
03.2014 - 02.2019
- Of 2 cafés based In Sydney.
- Customer Relationship and Marketing.
- Sales and growth.
- Tasked to turn around low-growth operation by solidifying workflow processes, strengthening client relationships and improving communications supporting client advocacy.
Quality Assurance Analyst
Citibank
Sydney, NSW
06.2018 - 12.2018
- Investigating and monitoring transactions of business and personal clients.
- Strategizing to produce outcomes of effective enforcement and regulatory compliance.
- Monitoring and measuring project performance.
- Liaising with internal and global team departments for remediation.
- Training colleagues in accordance with Policy and Procedure standards.
- Monitoring staff performance standards and acknowledging their talents and knowledge.
- Actively contributing to a collaborative team environment to achieve outcomes/results.
Senior Transaction Monitoring Analyst
HSBC Bank
Parramatta, NSW
01.2018 - 06.2018
- Lodging Suspicious Matter Reports (SMR) to AUSTRAC portal.
- Risk analysis of Individuals and Entities, including gap analysis.
- KYC, AML and CTF policy and risk recommendations.
- Enhancing Customer Due Diligence (CDD) Quality Assurance checks.
- Monitoring and measuring project performance.
AML Compliance Officer
The Star Entertainment Group
Sydney, NSW
08.2014 - 02.2016
- Liaising with internal stakeholders across transaction and cash monitoring.
- Assisting shareholders with queries such as escalations from accreditation and business operations.
- Actively contributing to a collaborative team environment to achieve outcomes/results.
- Overseeing each functional unit and adherence to company policies and procedures.
- Assisting with escalation of specific situations.
- Strategizing to produce outcomes of effective enforcement and regulatory compliance.
- Attending to and implementing sanctions in accordance with the company's policy and procedures.
- Reviewing statements, large cash transactions, loan sharking and foreign currency money transfers.
- Risk monitoring of regulation breaches and conflicts of interest.
- Monitoring and measuring project performance.
- Providing general support and advice to the business on compliance issues.
- Escalating any suspicious activity/concerns.
Customer Service Manager
Commonwealth Bank of Australia
Sydney, NSW
01.2013 - 02.2014
- Exceeded team goals and collaborated with staff members to implement customer service initiatives.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
Savings Specialist
Commonwealth Bank Of Australia
Sydney, NSW
11.2011 - 12.2012
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
- Used coordination and planning skills to achieve results according to schedule.
- Maintained energy and enthusiasm in fast-paced environment.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Drove operational improvements which resulted in savings and improved profit margins.
Customer Service Representative
Commonwealth Bank Of Australia
Sydney, NSW
01.2011 - 11.2011
- Identifying and resolving AML/KYC issues and breaches.
- Adhering to AUSTRAC and VEDA guidelines.
- Application of Secured and Unsecured loans for PAYG and self-employed customers.
- Analysis and management of Commercial and non-commercial applications.
- Fostering an environment for customers to experience a professional and helpful of service.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Regularly exceeded daily sales and product add-on quotas.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
Education
MBA - Business Administration
University of Newcastle
Bachelor of Commerce - Accounting and Finance
Griffith University
Diploma of Commerce - Accounting
Griffith University
Skills
Quality control tests
Technical Writing
Fraud analysis
SharePoint
Root Cause Analysis
Business process mapping
Business planning
Gap analysis
Quality assurance
Microsoft Office Suite
Pivot tables
Data Mapping
Needs assessments
Timeline
SENIOR Quality ASSURANCE Analyst
Commonwealth Bank Of Australia
01.2019 - Current
Quality Assurance Analyst
Citibank
06.2018 - 12.2018
Senior Transaction Monitoring Analyst
HSBC Bank
01.2018 - 06.2018
AML Compliance Officer
The Star Entertainment Group
08.2014 - 02.2016
Director
Wagle & Ghimire Pty Ltd
03.2014 - 02.2019
Customer Service Manager
Commonwealth Bank of Australia
01.2013 - 02.2014
Savings Specialist
Commonwealth Bank Of Australia
11.2011 - 12.2012
Customer Service Representative
Commonwealth Bank Of Australia
01.2011 - 11.2011
MBA - Business Administration
University of Newcastle
Bachelor of Commerce - Accounting and Finance
Griffith University
Diploma of Commerce - Accounting
Griffith University