Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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CENYU WEI

Melbourne,Victoria

Summary

Dynamic Head Bartender with proven expertise in beverage preparation and responsible alcohol service, demonstrated at Future Club. Skilled in boosting bar profitability and mentoring staff, showcasing attentive service and POS system proficiency. Fluent in Chinese, English, and Cantonese, excelling in customer satisfaction and operational efficiency.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Head Bartender

Future Club
12.2018 - 11.2019
  • Closed out cash register and prepared cashier report at close of business.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Trained 5 new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Boosted bar profitability, mentoring team members on routine procedures and productivity strategies.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Served high customer volumes during special events, nights, and weekends.

Wait Staff Member

LaoGuangZhou Hot Pot
10.2018 - 05.2019
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere.
  • Cultivated warm relationships with regular customers.
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Education

Master of Arts - Cultural and Creative Industries

Monash University
Melbourne, VIC
07.2024

Bachelor of Science - Statistics

University of Auckland
Auckland, NZ
11.2021

Skills

  • Preparing garnishes
  • Attentive service
  • Blending techniques
  • Measurement accuracy
  • Cash handling expertise
  • POS System proficiency
  • Wine and liquor knowledge
  • Food Preparation
  • Food Service
  • Beverage Preparation
  • Responsible Alcohol Service
  • Conversant in Chinese, English and Cantonese

Certification

  • Licensed Responsible Service of Alcohol Program

Languages

Chinese (Mandarin)
Native or Bilingual
English
Full Professional
Chinese (Cantonese)
Limited Working

Timeline

Head Bartender

Future Club
12.2018 - 11.2019

Wait Staff Member

LaoGuangZhou Hot Pot
10.2018 - 05.2019

Master of Arts - Cultural and Creative Industries

Monash University

Bachelor of Science - Statistics

University of Auckland

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CENYU WEI