Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

CHRISTINA HAYNES

Summary

Excellent communication and active listening skills will assist in striving for excellent customer service in the banking environment. Experience in retail and hospitality has provided well developed problem solving skills as well as the ability to be task and detail oriented in the workplace. I seek an opportunity to grow and develop as I study.


Overview

3
3
years of professional experience
1
1
Certification

Work History

Team Member

EG Group
12.2023 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Proficient use of different types of IT software. Regular completion of delivery reports.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Retail Team Member

Myers
10.2023 - 12.2023
  • Ensured high level of customer satisfaction with efficient problem solving when handling returns or exchanges.
  • Upheld high standards of cleanliness throughout the entire store, contributing to an inviting atmosphere for both shoppers and employees.
  • Promoted a positive shopping environment by engaging with customers genuinely and creating memorable experiences.

HOUSEKEEPING ATTENDANT

Doma Hotels
01.2023 - 06.2023
  • Worked with a team to clean the hotel or apartment rooms in a timely matter.
  • Worked effectively under pressure during busy seasons.

SECTION WAITER

Inari Restaurant
12.2022 - 04.2023
  • Ensure quality customer experience with seating them to their table, offering drinks throughout the stay and managing the serving of food to be on time
  • Cleaning the tables and resetting them after customers have left.

HOUSEKEEPING ATTENDANT

Geocon Iconic Hotels
11.2021 - 01.2022
  • Cleaned and complete tasks under a time limit
  • Communicated with customers when attending rooms
  • Worked co-operatively with a team and manager.

Education

Bachelor of Social Science (psychology) - Psychology

Charles Sturt University
NSW

SECONDARY SCHOOL -

Burgmann Anglican School ACT
01.2022

Skills

  • Team player
  • Organisations skills
  • Communicational skills
  • Goal orientated
  • Problem-Solving skills
  • Computer literate
  • Punctual

Certification

  • RSA (NSW)
  • Provisional Drivers Licence (P2)
  • Working with Vulnerable People Check
  • HLTAID011 FIRST AID (Completed SEPT 5TH 2023)

Timeline

Team Member

EG Group
12.2023 - Current

Retail Team Member

Myers
10.2023 - 12.2023

HOUSEKEEPING ATTENDANT

Doma Hotels
01.2023 - 06.2023

SECTION WAITER

Inari Restaurant
12.2022 - 04.2023

HOUSEKEEPING ATTENDANT

Geocon Iconic Hotels
11.2021 - 01.2022

Bachelor of Social Science (psychology) - Psychology

Charles Sturt University

SECONDARY SCHOOL -

Burgmann Anglican School ACT

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CHRISTINA HAYNES