Samantha Tolhurst
Worrigee
Summary
I am a well presented, highly motivated worker who is seeking new experience opportunities within the work force. I am a quick learner and always eager to learn more as you never stop learning! I have excellent knowledge and experience in Hospitality and Customer Service roles. I am very well spoken and look forward to meeting all new possible employers.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Jetstar Sydney domestic Airport
02.2019 - 02.2020
- Customer service
- Baggage Handling
- Planning and Organising
- Problem solving
- Teamwork
- Emotional intelligence
BP Connect Cronulla
07.2018 - 01.2019
- Cash Handling
- Customer service
- Store maintenance
Canterbury Clothing
06.2016 - 07.2018
- Cash handling
- Customer service
- Store maintenance and visual merchandising
- Driving and maximizing the sales and profitability of the store to achieve growth
- Product planning and ordering
- Loss prevention / stocktaking
- Recruitment, induction and training of all retail team members
- Store refits and closures
- Liaising with external parties including mystery shopping, shop fitters, consumable suppliers, centre managements and recruitment agencies
- Coaching, motivation and management of retail team
- Analysis of results
Bixie Colour
12.2013 - 03.2016
- Cash Handling
- Customer service
- Store maintenance and visual merchandising
- Answering the phone
- Tiding duties
- Product knowledge
- Hair colouring
- Consultation with clients
- Blow-drying
- Hair washing
- Applying treatments
- Working with chemicals
- Customer service
Itha’s Puddings and Gourmet foods
08.2013 - 12.2013
- Cash handling
- Customer service
- Store maintenance and visual merchandising
- Answering the Phone
- Tiding Duties
- Blow drying
Rosett Scaffolding
06.2013 - 11.2013
- Customer service
- Answering the phone
- Cleaning duties
Salon X part of the Valonz Group
12.2012 - 06.2013
- Tiding duties
- Towel and caping
- Shampoo, conditioning
- Scalp massage
- Applying treatments
- Cleaning (chemicals and general)
Karmila Kuts, salon apprentice
01.2012 - 09.2012
- Tiding duties
- Towel and caping
- Shampoo, conditioning
- Scalp massage
- Applying treatments
- Cleaning (chemicals and general)
- Blow drying
- Product knowledge
- Cash handling
McDonalds Taren point
01.2011 - 01.2011
- Cash Handling
- Labour and product control
- Product ordering
- Customer service
- Product preparation
- Store maintenance and visual merchandising
Education
Certificate III - Hairdressing
Ultimo TAFE
Sydney, NSW06.2016
Skills
- Responding to customer problems/ requests in a timely manner
- Excellent communication skills
- Able to work in a fast paced, team environment
- Able to work under pressure when required
- Works well independently and also loves working in a team environment
- POS experience
- Loves a challenge and strives in a goal driven work environment
- Able and very keen to learn quickly
- Customer service
- Time management
- Dependable and responsible
- Multitasking
Certification
- Certificate III in Hairdressing
- Certificate II in Hairdressing
- RSA
- Full Australian Drivers License and own reliable transport
Timeline
Jetstar Sydney domestic Airport
02.2019 - 02.2020
BP Connect Cronulla
07.2018 - 01.2019
Canterbury Clothing
06.2016 - 07.2018
Bixie Colour
12.2013 - 03.2016
Itha’s Puddings and Gourmet foods
08.2013 - 12.2013
Rosett Scaffolding
06.2013 - 11.2013
Salon X part of the Valonz Group
12.2012 - 06.2013
Karmila Kuts, salon apprentice
01.2012 - 09.2012
McDonalds Taren point
01.2011 - 01.2011
- Certificate III in Hairdressing
- Certificate II in Hairdressing
- RSA
- Full Australian Drivers License and own reliable transport
Certificate III - Hairdressing
Ultimo TAFE
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