JUN MA
Brisbane,NSW
Summary
Accomplished Logistics Manager with a proven track record at DHL, enhancing customer satisfaction and achieving significant cost savings through strategic carrier negotiations. Expert in supply chain management and adept at building high-performing teams, I've optimized transportation routes to improve on-time delivery rates. Skilled in warehouse management and mentoring, my leadership has directly contributed to streamlined operations and regulatory compliance.
Overview
4
4
years of professional experience
Work History
Logistics Manager
DHL
04.2016 - 04.2020
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Directed shipping and receiving of wide range of products daily.
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
- Managed a team of logistics professionals, providing coaching and guidance for career development and skill enhancement.
- Conducted regular audits of logistics practices to identify areas for improvement and implement corrective actions accordingly.
- Monitored logistics performance and identified improvement opportunities.
- Selected, trained and developed logistics personnel to achieve high-performing teams.
- Developed strong relationships with vendors, leading to improved pricing and service levels.
- Negotiated favorable terms with carriers, resulting in significant cost savings for the organization without compromising service quality.
Education
Bachelor of Arts -
NANJING UNIVERSITY
NANJING06-2015
Skills
- Shipping and receiving
- Warehouse management
- Distribution management
- Supply chain management
- Shipping and receiving operations
- Team management
- Logistics management
- Mentoring and training
Timeline
Logistics Manager
DHL
04.2016 - 04.2020
Bachelor of Arts -
NANJING UNIVERSITY
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