Jawad Syed
Macquarie Park,NSW
Summary
Dynamic assistant store manager with a proven track record at Classic Homeware and Gifts, excelling in customer service and retail operations. Consistently enhances store sales through strategic merchandise displays and fosters a positive work culture, resulting in increased team efficiency. Skilled in inventory control and customer engagement, successfully develops a loyal customer base by demonstrating exceptional problem-solving abilities and attention to detail.
Overview
3
3
years of professional experience
Work History
Assistant Store Manager
Classic Homeware and Gifts
Blacktown, NSW
06.2024 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
IT Technician
Wallstreet Way Forex
Kampala , Uganda
01.2022 - 11.2023
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
- Conducted regular preventive maintenance on hardware equipment, prolonging lifespan while minimizing unexpected failures.
Education
Masters Of Cyber Security Analysis And Intelligenc - Cyber Security
Macquarie University
Sydney, NSW12.2025
Bachelors Of Science In Applied Information Techno - Computer Science
Isbat University
Kampala , Uganda 12.2023
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Retail operations
- Inventory control
- Customer relations
- Store organization
- Time management
- Store opening and closing
- Attention to detail
Timeline
Assistant Store Manager
Classic Homeware and Gifts
06.2024 - Current
IT Technician
Wallstreet Way Forex
01.2022 - 11.2023
Masters Of Cyber Security Analysis And Intelligenc - Cyber Security
Macquarie University
Bachelors Of Science In Applied Information Techno - Computer Science
Isbat University