Paras Mani Bhattarai
Local Liquor Cambridgepark
1
Certification
9
years of professional experience
Creative and highly reliable IT Professional looking for a suitable role to utilize my knowledge and skills in System engineering and cloud computing. I would like to apply my excellent technical and communication skills to successfully complete any task assigned to me. With experience in technical and team management roles, I will bring strong customer service, communication, and time-management skills to this position. My strong technical ability will enable me to apply myself efficiently to your company.
Work History
Store Manager
9 Months- Led daily store operations, ensuring high standards of customer service and product availability.
- Managed inventory levels, implementing efficient stock control processes to minimize waste.
- Trained and mentored team members, fostering a collaborative work environment and enhancing performance.
- Developed promotional strategies to increase sales and improve customer engagement in-store.
- Analyzed sales data to identify trends, adjusting merchandising strategies accordingly for optimal results.
A.I. Business Process Implementation/Backend Developer Intern
4 Months- Developed and maintained web applications using JavaScript and React frameworks.
- Collaborated with cross-functional teams to gather requirements and define project scope.
- Implemented testing protocols to ensure software quality and performance standards.
- Optimised application functionality, enhancing user experience through iterative feedback.
- Streamlined deployment processes, reducing downtime and improving release efficiency.
- Worked closely with clients to gather requirements and translate them into technical specifications for implementation.
- Built APIs and data clients to consume APIs.
- Integrated third-party APIs to enhance application capabilities and user engagement.
IT Support Engineer
2 Years 5 Months- Creating and removing users on Active Directory and assigning appropriate permissions to them
- Solving network related issues arising in the site
- Providing hardware and software support to various customers
- Demonstrated highest level of customer service by handling every ticket with professionalism.
- Communicated effectively with level 2 support officers for any escalations
- Troubleshooting problems related to Exchange mail server
Education
Professional Year
Key Subjects: Australian Business Culture and Environment, Achieving Career Success, Australian Workplace Skills and Professional Business Communication
Bachelor - Computer Science
- Special interest in: Server administration, cloud computing
- Achievements: Distinction in Programming fundamentals and Web Systems Development
Diploma - Information and Communication Technology
Key learning areas included: CISCO Networking, Project management and Virtualisation
Skills
Technical Troubleshooting
Customer Service
Incident Resolution
Windows Administration
Microsoft 365 Support
Endpoint Management
Network Diagnostics
Problem Solving
Stakeholder Communication
Team Collaboration
Documentation & Reporting
Continuous Learning
Certification
- Microsoft Azure Fundamentals (AZ-900) – In Progress
- Cisco CCNA – In Progress
Timeline
A.I. Business Process Implementation/Backend Developer Intern
HireHub Rentals
10.2025 - 02.2026Read More
Store Manager
Local Liquor Cambridgepark
09.2025 - CurrentRead More
IT Support Engineer
DIVINE HIMALAYAN(THULO)
03.2017 - 08.2019Read More
ECA
Professional Year
Read More
Western Sydney University
Bachelor from Computer Science
Read More
Western Sydney International College
Diploma from Information and Communication Technology
Read More
Personal Attributes
- Reporting and written communication skills - Was responsible for running weekly meetings to discuss progress on assigned workloads and offering solution and help to resolve any obstacles the team might be facing.
- Problem solving skills - Ability to make informed decisions and take ownership in providing solutions to customers while working in the hospitality sector. Ability to make decisions gained through solving customer complaints in my previous roles.
- Strong learning ability - Demonstrated a high aptitude for learning new skills and handling technical difficulties in an efficient and prompt manner through utilizing analytical skills and critical thinking by working at IBM.