Sadia Marium
Sydney,NSW
Summary
I am a highly focused and dynamic business administration expert with solid work experiences in customer service, office administration and telecommunication industry. My roles have involved answering customer queries, data entry and office records maintenance, event management, meeting organisation, travel coordination and customer management. With sound judgment, and the ability to resolve problems tactfully and diplomatically, I am able to work under pressure, both independently and within a team, to meet project goals. I have exemplary professional expertise and superior communication skills in both written and spoken forms. Motivated by challenges, my main strengths are adaptability, dependability and the determination to get a job done. I am keen to develop personally and professionally utilising my practical, analytical and organisational skills. Seeking experiences in customer service and business administration, I am ardent to develop a career capitalizing on my academic knowledge, consistent experiences and interpersonal skills. #readytowork
Overview
2
2
years of professional experience
Work History
Business Coordinator
Legacy Accounting Services
Sydney, NSW
01.2021 - Current
- Planning marketing initiatives and networks to promote business development and learning business promotion in social media
- Doing research and study to help launching an accounting service business
- Undertaking websites development and content writing,
- Collaborate with managing director to penetrate new accounts, identify potential customers and coordinate product demonstrations.
- Utilise knowledge of industry trends to develop value-added solutions and approaches for target audiences.
- Expand business through effective network development, identifying new and prospective clients.
- Arrange potential client contacts, cultivated relationships and followed through all service needs.
- Undertaking courses to perform accounting service duties- Account receivables, payables. payroll, tax lodgement and bookkeeping
- Setting up the CRM for business activities
Support Administrator
Marley Spoon
Alexandria, NSW
02.2020 - 06.2020
- Performing all sorts of administrative tasks for both Marley Spoon and Dinnerly brands including data analysis, implementing new system and performing ongoing admin duties
- Working within fast-paced, deadline-driven, team environment where priorities shift quickly and provide general admin support
- Zoom meeting scheduling, calendar management and updating
- Prepare data for analysis by using G-suite and interpret information for use by culinary and procurement teams
- Working with 60 recipe spreadsheets per week and creating weekly production item list using assigned company style format in google sheet pivot table
- Transcribe a large volume of data from Google spreadsheets to Ramen and Spree websites
- Creating recipe cards inside website by taking data from spreadsheet
- Linking spreadsheets with operational Master recipe lists, updating doc key, Titles, ID etc by using Google spreadsheet
- Download nearly 200 cards per week, renaming them and uploading them in google drive for assigned person
- Follow up on any new changes and taking necessary action
- Changing any data or info in website as per direction
- Sound and organized follow up system
- Follow any ongoing and upcoming project plans/changes and timelines for assigned areas of responsibility and taking action as per instruction from authority
- Support creation of online recipe database
- Organize and maintain archiving of documentation and spreadsheets
- Huge number of photo management and filing
- Basic recipe editing following style guide
- Support and assist Culinary Team and Director on daily basis with all administrative tasks including any error fixing, data modifications, validation etc in Google sheets and websites
- Multitasking with proactive attitude such as working with Photoshop to help team members with quick Photoshop query and fixing, checking for errors in docs prior to food meeting and fixing them, making change in info as per team's requirements
- Taking direction from authorities and perform any adhoc duty as per requirements
- Interacting with multiple stakeholders (photo studio, proofreader, designer, production and operations) with confident communication skills to ensure smooth running of operational tasks
Marketing and Events Volunteer
The Studio
Sydney, NSW
10.2019 - 01.2020
- Maintaining the Hubspot CRM website, data entry, data modification and deletion
- Crafting social media posts and make them eye-catchy for Facebook, Instagram, Linkedin, Twitter for upcoming events advertisement
- Working by using multiple website and software at a time like The Studio website, Robin, Canva, meetup, Eventbrite etc
- Calendar scheduling and booking room meeting
- Crafting social media posts and stories about speaker events and other topics
- General office maintenance
- Reception area duties
- Taking direction from authorities and perform any adhoc duty as per the ongoing assignment
- Taking notes on speaker events and writing social media posts about them
Office Assistant
Addison Road Community Centre
Marrickville, NSW
11.2018 - 12.2018
- Provide consistent and high quality administrative support by creating WWI enlistments in excel sheet from national archive of Australia
- Provide high-level support by creating 'Work for Dole' induction list using ms excel
- Processing back shed inventory using Ms word
- Performing responsibilities in reception area include receiving phones calls
- Finding out troopers' name who took oath from ARCCO during WWI
Intern
Nestle
12.2015 - 05.2016
- Assist with continuous improvement projects in Nestle Continuous Excellence (NCE), a sophisticated business model, while supporting management with Operational Master Plan (OMP)
- Support management with training, by recording activities using Excel, flip chart and so on
- Conduct Business Alignment survey
- Write various articles for marketing team
- Create order number tracking sheet for customer service and distribution department
- Support Corporate Affairs team by creating a database with details of corporation heads and organising greeting products for them
- Assist with various company project as required
Education
Certificate - Business Administration
TAFE NSW Ultimo College
12.2018
BBA - Finance And Supply Chain Management
Bangladesh University of Professionals
12.2015
Skills
- Ms Excel and Googlesheet
- Accurate data entry
- Microsoft Office
- Word Processing
- Professional email management and writing
- Calender invitation and meeting setup
- comfortable use of Skype, outlook, slack etc platforms
- Time management
- Printer and scanner using
- Filing and archiving
- Reception area management
- Fast typing
- Administrative Management
- Customer Service Management
- Market and Competitor Research
Some insights about myself
Coming from Bangladesh, I had visited 7 countries those are- Thailand, Qatar, Saudi Arabia, UAE, Malaysia, Oman and my present address Australia. I lived in Middle East for 2 years. I love to try different countries cuisine, take photos of places, nature and foods and upload them in my insta profile https://www.instagram.com/diary_of_a_sydneysider/
Timeline
Business Coordinator
Legacy Accounting Services
01.2021 - Current
Support Administrator
Marley Spoon
02.2020 - 06.2020
Marketing and Events Volunteer
The Studio
10.2019 - 01.2020
Office Assistant
Addison Road Community Centre
11.2018 - 12.2018
Intern
Nestle
12.2015 - 05.2016
Certificate - Business Administration
TAFE NSW Ultimo College
BBA - Finance And Supply Chain Management
Bangladesh University of Professionals
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