Job Gajjala
Clyde North,Victoria
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening, and analytical problem-solving. Enhances customer experiences by employing service-oriented behaviours, understanding customer desires, and providing customised solutions to build loyalty. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilising customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
4
4
years of professional experience
Work History
Payroll Entry Officer
Micropay Payroll Services
09.2023 - 12.2023
- Ability to analyse payroll data and employee records confidentially.
- Experienced in using payroll data and software, Excel, and Word.
- Accurately and efficiently process payroll for employees, including wages, OT, and deductions.
- Able to prioritise tasks, meet strict deadlines, and manage workload efficiently.
Coles Team Member
Coles Supermarket
12.2021 - 03.2022
- Provided customers with excellent customer service by assisting shoppers, answering questions, and resolving issues.
- Engaged customers, promoted special offers, and upsold products.
- Received shipments, restocked shelves, and rotated products.
- Experienced in handling cash transactions, operating POS, and reconciling cash registers.
Community service volunteer
Salvos
08.2019 - 08.2019
- Provided customers with excellent customer service by assisting shoppers, answering questions, and resolving issues.
- Engaged customers, promoted special offers, and upsold products.
- Received shipments, restocked shelves, and rotated products.
- Experienced in handling cash transactions, operating POS, and reconciling cash registers.
Education
Diploma of Nursing -
Chisholm Institute
High School Diploma -
St Francis Xavier
2023
Skills
- Organisation and responsibility
- Adaptability and dependability
- Managing schedules
- Teamwork and collaboration
- Onboarding and orientation
- Providing constructive feedback
- Verbal and written communication
- Community service
- Approachable and communicative
References
Chandana Thylaparambath - Pathology Director
Email: chandana.thylaparambath@chisholm.edu.au
Phone: 0423 799 234
Location: Berwick
Vijay Garfield - Payroll Manager
Email: Non-preferred
Phone: 0448 278 886
Location: Endeavour Hills
Timeline
Payroll Entry Officer
Micropay Payroll Services
09.2023 - 12.2023
Coles Team Member
Coles Supermarket
12.2021 - 03.2022
Community service volunteer
Salvos
08.2019 - 08.2019
Diploma of Nursing -
Chisholm Institute
High School Diploma -
St Francis Xavier
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