Kelly Orr
Bellmere,Australia
Summary
Dynamic and compassionate professional with extensive experience in healthcare and community service, notably with Queensland Health. Excelled in providing top-notch patient support and professional cleaning services, enhancing patient satisfaction and safety. Demonstrated exceptional ability in fundraising and community engagement, significantly contributing to White Ribbon's mission. Skilled in chemical handling and compassionate care, with a proven track record of improving client and community well-being.
Overview
14
14
years of professional experience
Work History
Massage Therapist
Self Employed Services
11.2023 - Current
Relaxation whole body massage
- Ensured client safety by adhering to strict hygienic practices and proper draping techniques.
- Boosted repeat business through outstanding customer service and personalized massage experiences.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Support Worker
Bluecare Dementia Squad
05.2023 - 08.2023
Personal care
Domestic duties
In home respite for clients with dementia
Shopping, outings , appointments
Social support
Medication prompts
Meal prep , meal assistance
Reporting to supervisor
Support Worker
Suncare Community Services
07.2022 - 11.2022
Domestic duties
Personal care
Medication prompts
Meal prep , meal assistance
Shopping , outings, appointments
Social support
Reporting to supervisor
Group organiser and facilitator
Partners In Recoveries
09.2017 - 09.2018
- Company Overview: Amanda Cowley
- Fascilitated beading and craft group for community of Beerwah
- Organised craft projects for group
- Fundraised for group
- Community support
- Amanda Cowley
Community support worker volunteer
Glasshouse Mountains Neighbourhood Centre
02.2017 - 09.2018
- Frontline community referral service
- Frontline emergency relief work
- Organising events and fundraising
- Hall bookings and phone service
- Creating recycle bags for community
- Public speaker at events at centre
- Organising kids playtime, facepainting and games for events
Volunteer/ Fundraiser
White Ribbon
11.2011 - 11.2017
- Fundraising selling white ribbons for four years and taking Pledges
- Organised White Ribbon event and spoke on domestic and family Violence that led into a community conversation
Operational Service Officer
Caloundra Hospital, Nambour General Hospital, Queensland Health
04.2011 - 04.2016
- 5 Years’ Service
- Full time casual on call
- Worked in four positions of operational service over five years
- Cleaning (specialised cleaning, infection control, MRO cleaning, Chemical handling, clinical waste removal)
- Catering (servicing and delivery of meals, supplements and Beverages, assist cook with food prep, cooking and menus)
- Linen and laundry services
- Patient handling and transfers
- Working in special clearance areas
- CPR and mandatory training in operational service in a hospital
- Working as a team member with clinical staff, supervisors and Nurse unit managers in many areas of the hospital
- Worked in Palliative Care, ICU, Emergency, Special Outpatients Department, Morgue holding bay, Rehabilitation, Medical Ward, Community Health services, Renal, Dental and Executive Offices
Education
Cert III -
Community Services
12.2017
Food Safety Supervisor online training -
ACATS
12.2010
Skills
- Support worker
- Fund Raising
- Emergency Assistance Implementation
- Professional Cleaning Services
- Catering
- Infection Prevention
- Chemical Handling/Waste Removal
- Compassionate Patient Support
- Basic Food Prep
- Servicing Inpatients
- Dietary needs of patients
- Data Privacy Management
- Ethics Compliance
- Work Collectively Team Member
- Palliative Care
- Rehabilitation
- Medical Ward
- Emergency
- Specialist Outpatients Department
- Community Health Services
- Child Minding
- Home Organization
- Client Relations
- Cash Handling
- Sales
- Open and Close Business
- Operations Manager worm farm
- Farmhand
- Bar Attendant
- Waitress
- Barista
- Food Handling Certificate
- Stock Rotation
Reliabletransport
True
Hobbies and Interests
- Camping/nature
- Going on walks with my dog Woody
- Music
- Learning keyboard
- Family and friends
- Massage Therapy
Training
- LGBTQ AWARENESS TRAINING, LIFELINE, 12/17
- RECOGNISE AND RESPOND APPROPRIATELY TO DOMESTIC AND FAMILY VIOLENCE, LIFELINE, CHCDFV001, 12/17
- CERTIFICATE III IN COMMUNITY SERVICES, DESIGNER LIFE TAFE, CHC32015, 12/17
- CHCCCS016, Respond to client needs, CHCCOM005, Communicate and work in health or community services, CHCDIV001, Work with diverse people, HLTWHS002, Follow safe work practices for direct client care, HLTWHS006, Manage personal stressors in the work environment, BSBINM301, Organise workplace information, BSBWOR301, Organise personal work priorities and development, CHCAGE001, Facilitate the empowerment of older people, CHCCCS009, Facilitate responsible behavior, CHCCOM001, Provide first point of contact, CHCDIS007, Facilitate the empowerment of people with disability, CHCPRT001, Identify and respond to children and young people at risk
- Current NDIS yellow card
- Current covid x 3
- Current First Aid /CPR
- Current flu/influenza
Driverslicense
True
Timeline
Massage Therapist
Self Employed Services
11.2023 - Current
Support Worker
Bluecare Dementia Squad
05.2023 - 08.2023
Support Worker
Suncare Community Services
07.2022 - 11.2022
Group organiser and facilitator
Partners In Recoveries
09.2017 - 09.2018
Community support worker volunteer
Glasshouse Mountains Neighbourhood Centre
02.2017 - 09.2018
Volunteer/ Fundraiser
White Ribbon
11.2011 - 11.2017
Operational Service Officer
Caloundra Hospital, Nambour General Hospital, Queensland Health
04.2011 - 04.2016
Cert III -
Community Services
Food Safety Supervisor online training -
ACATS
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