Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Holly Woolhead

Perth,WA

Summary

As a vibrant and driven Year 12 student, I am eagerly seeking a part-time position to gain valuable experience and insights into the retail industry. I have a proven ability to effectively balance academic and extracurricular activities, showcasing strong organizational and communication skills. Specifically, I am interested in pursuing a part-time role as a sales assistant within the stores.

Having completed a year of work experience at Paula and Jo, a wedding dress shop, I have honed a comprehensive skill set that is particularly beneficial in the realms of retail and customer service. Fuelled by my passion for fashion, coupled with practical experience and a keen eye for detail, I am confident that I am an excellent fit for a part-time sales assistant position.

Overview

3
3
years of professional experience

Work History

Waitress

Jindalee Beach Shack
01.2021 - Current
  • Provided exceptional customer service to a diverse clientele, ensuring a positive dining experience for up to 50 to 250 guests per shift.
  • Efficiently managed multiple tables in a fast-paced environment, balancing up to 10-20 tables simultaneously.
  • Consistently upsold menu items and promotions, contributing to an increase in average check size.
  • Trained and mentored new staff, helping to improve overall team performance and customer satisfaction.
  • Addressed customer concerns and resolved complaints promptly, maintaining a high level of customer satisfaction.

Sales Assistant/Ladies Tailor

Paula And Jo
01.2023 - 12.2023
  • Completed a year of work experience at Paula and Jo, a wedding dress shop, completed around 140 hours of {ADWPL}.
  • Learning fabric knowledge, alterations, dress fitting, and attention to detail.
  • Collaborated with team members to achieve a cohesive and efficient store environment.
  • Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
  • Built rapport with repeat customers, fostering long-term loyalty to the brand.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.

Education

High School Diploma -

Irene McCormack College
Butler, WA

Skills

  • Communication and language skills
  • Time management
  • Teamwork
  • Organization
  • Handling Complaints
  • Exceptional customer service
  • Adaptable and Flexible
  • Garment construction
  • Wardrobe styling
  • Fashion trends awareness
  • Alterations expertise

Accomplishments

  • Completed 60+ hours of community service through high-school. Including many things like: Coaching netball, food drives, and helping at Wheelchairs for kids.
  • Achieved colours award from school through completed 20+ of community service in year 11.
  • certificate of completion for completing 140 hours of work place learning {ADWPL} in 2023.

Timeline

Sales Assistant/Ladies Tailor

Paula And Jo
01.2023 - 12.2023

Waitress

Jindalee Beach Shack
01.2021 - Current

High School Diploma -

Irene McCormack College
Holly Woolhead