To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Breakfast Cook
Maree's Cafe
10.2021 - Current
Enhanced customer satisfaction by consistently preparing and serving high-quality breakfast dishes.
Maximized kitchen efficiency by effectively organizing and managing food preparation tasks.
Maintained a clean and safe working environment, adhering to strict health and safety guidelines.
Ensured optimal freshness of ingredients with proper storage techniques and rotation practices.
Night Manager
Somewhere To Stay Backpackers
12.2018 - 04.2020
Improved guest satisfaction by efficiently managing night operations and promptly addressing customer concerns.
Streamlined night audit processes for increased accuracy and timely financial reporting.
Ensured safety of guests through thorough monitoring of property, conducting security checks, and addressing potential risks.
Increased revenue by upselling room upgrades and additional services during check-in procedures.
Resolved guest complaints effectively, working towards satisfactory outcomes that enhanced overall satisfaction levels.
Liquor Store Clerk
Mkla Recruitment
10.2018 - 12.2018
Increased customer satisfaction by providing friendly and efficient service during checkout transactions.
Maintained a clean and organized store environment for an enhanced shopping experience.
Assisted in inventory management, ensuring accurate stock levels and timely reordering of products.
Contributed to increased sales by offering product recommendations based on customer preferences and needs.
Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies at end-of-shift reconciliations.
Cleaning Contractor
Labour Hire
12.2017 - 06.2018
Enhanced customer satisfaction by providing thorough and efficient cleaning services.
Reduced client complaints by consistently meeting deadlines and adhering to high-quality standards.
Streamlined cleaning processes for increased productivity and cost savings.
Housekeeping Team Leader
Peppers Beach Front Resort & Spa
12.2017 - 06.2018
Enhanced guest satisfaction by ensuring timely and thorough housekeeping services in all rooms and common areas.
Reduced guest complaints with proactive communication and addressing issues promptly.
Trained new team members in proper cleaning techniques and safety protocols, ensuring consistent service quality across the board.
Collaborated with management to develop and implement effective inventory control systems for cleaning supplies and linens.
Conducted regular room inspections to ensure adherence to brand standards and address any potential issues before they escalated.
Improved team morale through open communication, recognition initiatives, and fostering a positive work environment.
Coordinated with maintenance staff to schedule repairs or replacements as needed, minimizing disruptions to guests'' stays.
Public Area Cleaner / Kitchen Hand
Pepper Beach Club & Spa Resort
11.2016 - 12.2017
Enhanced guest satisfaction by maintaining cleanliness and organization in all public areas.
Reduced health and safety risks by promptly addressing spills, debris, and other hazards in high-traffic areas.
Supported hotel staff efficiency with timely cleaning of meeting rooms, lobbies, and restrooms.
Preserved a welcoming atmosphere for guests by regularly dusting, vacuuming, and polishing surfaces in shared spaces.
Kitchen Hand
Salt And Lime Restaurant
11.2016 - 12.2017
Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
Streamlined kitchen operations by efficiently handling multiple responsibilities simultaneously under pressure.
Assisted with meal presentation, garnishing dishes, and arranging serving platters to create an appealing visual display.
Kitchen Hand
Ill Ferno Pizzeria
05.2016 - 01.2017
Reduced waste by effectively managing inventory levels and rotating stock to maintain freshness.
Assisted with meal presentation, garnishing dishes, and arranging serving platters to create an appealing visual display.
Apprentice Chef
Vivos
02.2016 - 11.2016
Crusie Ship Attendant
Coral Expeditions
06.2014 - 02.2016
kitchen hand
bar attendant
waiter
maintenance Crew
house keeper
expedition crew
Night Auditor
Cairns One Apartments
06.2014 - 11.2014
Enhanced guest satisfaction by efficiently managing night audit tasks and resolving issues promptly.
Streamlined the check-in and check-out process for guests, ensuring a smooth experience during overnight hours.
Provided exceptional customer service to overnight guests, addressing inquiries, and offering assistance as needed.
Upheld hotel security by vigilantly monitoring CCTV footage and conducting periodic property walkthroughs.
Cruise Attendant
Coral Princess Cruise's
06.2012 - 02.2014
kitchen hand
bar attendant
waiter
maintenance Crew
house keeper
expedition crew
Kitchen Hand
The Mac Mining Camp
04.2012 - 04.2013
Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
Assisted with meal presentation, garnishing dishes, and arranging serving platters to create an appealing visual display.
Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
Housekeeper
Staffing Solutions
01.2012 - 04.2012
Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
Maintained a spotless environment for guests through diligent daily housekeeping tasks.