Ben Ellis-Williams
Duncraig,WA
Summary
Enthusiastic, strong, reliable and hardworking candidate, looking for the opportunity to demonstrate my genuine passion for automotive engineering and technology.
I've learnt effective communication skills and an excellent team player in my recent work experience.
I am proud of the results I have achieved both at school and in sport.
I hold a C class manual drivers licence, reliable vehicle, white card and skippers ticket.
I have a strong work ethic, good organisational skills and eager to secure a automotive electrician apprenticeship position.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
4WD Supa Centre
11.2023 - Current
- Enhanced customer satisfaction by promptly addressing questions, concerns and providing accurate information.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Managed high-stress situations effectively, maintaining professionalism under pressure in busy times.
- Contributed to team objectives in fast-paced environment.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Volunteer
Wests Scarborough Rugby Union Club
02.2022 - Current
Customer Service Sales Representative
BCF
10.2023 - 12.2023
- Developed a comprehensive knowledge of product offerings to better assist customers with informed recommendations.
- Built rapport with customers through listening and understanding their unique needs or preferences.
- Supported team members during peak periods by sharing workload.
Casual Crew Member
Mcdonalds, PDI FOODS
12.2022 - 11.2023
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Strengthened workplace safety by promptly identifying potential hazards and taking corrective action as necessary.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Casual Labourer
Barna Building Maintenance Pty Ltd
04.2020 - 01.2023
- Demonstrated flexibility in adapting to various roles as needed to ensure smooth progress of construction projects.
- Promoted a positive work environment by consistently demonstrating punctuality, reliability, and strong work ethic.
- Worked alongside team to accomplish work goals according to schedule.
- Understood and followed verbal and written instructions to complete work correctly.
- Prepared job sites by removing debris and setting up materials and tools.
- Used variety of hand and power tools to complete tasks.
- Followed instructions and safety protocols to prevent accidents and injuries.
Work Experience
Diamond Fitness
11.2022 - 11.2022
Work Experience
Goodlife Health Clubs
05.2022 - 05.2022
Education
Certificate III - Fitness
North Metropolitan TAFE - Kendrew Crescent Campus
Joondalup, WA12.2023
WACE YEAR 12 -
Duncraig Senior High School
Duncraig, WA12.2023
Skills
- Product Knowledge
- Safety Awareness
- Preventative Maintenance
- Teamwork Abilities
- Automotive Electronics
- Problem Solving
- Engine Repair
- Hand and Power Tools
Sport Achievements
- Nationals Competitor, U17 Discus + Shot Put
- 3 x gold medals, Discus, WA Athletics Championships
- U16 State Record holder, Discus Hammersly Little Athletics
- Rugby WA Central U15 + U16 State Rugby Championships
- Rugby Premiership Winners 2018-2021, U12-U15 PBRUC
Interests
- Automotive Electrical Technology
- 4WD + Camping
- 12V Automotive Installations
- Rugby
Timeline
Customer Service Representative
4WD Supa Centre
11.2023 - Current
Customer Service Sales Representative
BCF
10.2023 - 12.2023
Casual Crew Member
Mcdonalds, PDI FOODS
12.2022 - 11.2023
Work Experience
Diamond Fitness
11.2022 - 11.2022
Work Experience
Goodlife Health Clubs
05.2022 - 05.2022
Volunteer
Wests Scarborough Rugby Union Club
02.2022 - Current
Casual Labourer
Barna Building Maintenance Pty Ltd
04.2020 - 01.2023
Certificate III - Fitness
North Metropolitan TAFE - Kendrew Crescent Campus
WACE YEAR 12 -
Duncraig Senior High School
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