Summary
Overview
Work History
Education
Accomplishments
Extra-Curricular Activities
Other Skills And Qualifications
Degrees
Certification
Languages
Timeline
IMRAN ALI

IMRAN ALI

Manager/Teacher/Driver
Bankstown,NSW

Summary

An Australian citizen with dual academic qualifications in Transport and Logistics and Business Manage, I have built a successful career in both education and business - working extensively as a teacher supporting learners of all ages, as well as in sales, business development and account management roles with some of Australia's top tier companies. Known for a proactive approach to new tasks, adaptability, creativity and a results driven mindset, I am committed to making meaningful contributions and advancing organisational goals. My diverse background has equipped me with strong leadership, communication, problem solving and strategic planning skills; qualities I believe are essential in the relentless persuit of personal and professional improvement.

Overview

26
26
years of professional experience
2
2

Diploma of Business

2
2

Diploma of Transport

1
1

TESOL

1
1

Truck licence

1
1

Bus Authority

Work History

Freelance English Teacher / Copywriter / Editor / Translator

Freelancer
04.2023 - Current
  • Prepare and deliver quality English lessons for private SD, SMP & SMA students
  • Provide dynamic student-centered learning curriculums and lessons for all grades and levels
  • Create highly creative copywriting for websites and advertising campaigns, crating ideas, editing and supervising production
  • Translate English to Indonesian / Indonesian to English texts and communication for all business requirements
  • Developed innovative lesson plans to engage students in English language learning.
  • Prepared and implemented lesson plans covering required course topics.
  • Planned dynamic lessons to increase student comprehension of books and literary concepts.
  • Promoted a positive learning environment by modeling respect, empathy, and active listening skills during all interactions with students.
  • Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
  • Assessed student progress and provided feedback to improve performance and establish academic success.
  • Improved classroom management by implementing consistent routines and clear expectations for behavior.

Native English Teacher

Regina Pacis High School
07.2023 - 02.2025
  • Incorporated cultural awareness into lessons, encouraging students to appreciate diversity while improving their language skills.
  • Assessed student performance regularly using formative and summative assessments, adjusting instruction accordingly for optimal results.
  • Utilized various teaching methods and approaches to accommodate diverse learning styles, ensuring individual student success.
  • Mentored struggling students through personalized tutoring sessions, reinforcing concepts taught in class and building foundational skills.
  • Contributed to the improvement of school-wide ESL programs by participating in curriculum planning committees and sharing innovative ideas with other faculty members.
  • Organized extra-curricular activities such as English clubs or conversation groups to provide additional practice opportunities for interested students outside of regular classroom hours.
  • Promoted creativity and critical thinking by assigning group projects that required problem-solving and collaboration among classmates.
  • Designed engaging lesson plans aligned with state standards, incorporating multimedia resources for increased comprehension and retention.
  • Boosted student confidence and proficiency in speaking English through engaging conversational activities and real-life scenarios.

Native English Teacher

Premier English
02.2020 - 05.2020
  • Prepare and deliver quality lessons for SD, SMP & SMA students
  • Provide dynamic student-centered learning environments
  • Create high standards of teaching that will encourage students to improve personally and academically
  • Carry out assessments with students and maintain records relating to student attendance, achievements and progress
  • Motivate and inspire all students and teachers alike
  • Provided instruction and tutoring for students ranging from all ages in speaking and writing English language.

Native English Teacher

Indogro Institute (previously Ultimate Learning Institute)
03.2017 - 12.2019
  • Prepare and deliver quality lessons at SD, SMP & SMA schools including: SMA Pangudi Luhur Brawijaya, SMA Tarakanita Gading Serpong, SD Narada Cengkareng, SD Pangudi Luhur Delta Mas, SMP Pupuk Kujang Cikampek, and SMP Lab School Rawamangun
  • Dedicated pursuit of best practice teaching and provide dynamic student-centered learning environments
  • Keep records up to date and to complete administrative duties related to the role
  • Carry out assessments with students and maintain records relating to student attendance, achievements and progress
  • Create high standards of teaching that will encourage students to improve personally and academically
  • Motivate and inspire all students and teachers alike to speak English as a second language
  • Always operate in the schools' best interest
  • Instructed students in the English language, culture and history by assigning reading material, written assignments and hands-on projects.

International English Teacher

The British Institute (TBI)
01.2015 - 12.2016
  • Provide Cambridge International AS and A Level English Language syllabus to promote skills of communication, reading, research and analysis
  • Enable students to achieve and exceed their learning goals and expectations
  • Create high standards of teaching that will improve communication with confidence
  • Carry out assessments with students and maintain records relating to student attendance, achievements and progress
  • Teach all levels from Elementary English classes to Business Communications and IELTS classes
  • Preparation for Cambridge programs and qualifications
  • Developed strong rapport with students by demonstrating genuine interest in their personal lives and academic success.

Native English Teacher

EF (English First)
01.2014 - 12.2014
  • Prepare and deliver quality lessons to mainly school students
  • Support students as they learn and help them to progress in their use of the english language
  • Enable students to achieve and exceed their learning priorities and expected learning outcomes
  • Keep records up to date and to complete administrative duties related to the role
  • Carry out assessments with students and maintain records relating to student attendance, achievements and progress

National Sales & Marketing Manager

International Student Identity Card (ISIC)
01.2013 - 12.2013
  • Manage all sales of the company's products with the prime objective of reaching agreed targets and budgets as instructed by the Board of Directors
  • Responsible for developing new sales, co-brands with schools and campuses and partnerships with businesses directly aimed at increasing sales within the education market
  • Personally contact and secure new business clients to achieve maximum sales profitability and growth
  • Target the education segment by effectively selling the full range of product and/or related services
  • Report on planning, operation progress and other matters as necessary
  • Responsible for increasing opportunities and finalizing orders especially in sales and partnerships with companies and institutions
  • Handling any issues pertaining to the clients requirements
  • Maintain good relationships with the company's clients by understanding the clients requirements thoroughly
  • Prepare weekly progress reports or any other reporting as required
  • Assist local management in a number of areas, namely: Negotiation and liaison with key suppliers and procurement of appropriate specialist product for the company
  • Working with local staff to review and update existing standard operating procedures (SOP) and establishment of new and refined systems for the day to day operations and management of the company
  • Advising on marketing strategies and act as general advisors to the management in relation to the development of business strategies for the local market, the preparation of business plans and budget, etc.

National Sales & Customer Service Manager

RETAIL MARKETING SERVICES & THE CHRISTMAS WAREHOUSE
03.2011 - 12.2012
  • Managing and supporting sales representatives including conducting team meetings and setting of KPI's
  • Assist in the management of wholesale customers including re-sellers, buying groups and corporate markets
  • Creating and organizing proposals and quotes
  • Assist in scheduling of sales reps
  • Creation and Management of Policy and Procedure manuals
  • Ensuring all sales and customer service representatives achieve their KPI's
  • Sales representation - liaison including face to face contact with key customers as required which may involve local and interstate travel from time to time
  • Management and operation of the company wholesale and retail showroom as required
  • Management and operation of all company trade fair exhibits as required
  • Management reporting and analysis

Casual Volunteer Substitute Teacher

ISRE SPECIAL EDUCATION
01.2011 - 12.2012
  • Develop and implement the syllabus provided by the NSW Islamic Scripture Office for children 5-18 years of age to meet their physical, emotional, intellectual and social needs
  • Ensure all school equipment and facilities are clean, well maintained and safe at all times
  • Provide weekly and monthly schedules of activities that include reading, games, story-telling, literacy and exams
  • Provide a safe and secure environment for children to feel comfortable
  • Implement positive discipline when required
  • Develop culturally appropriate programs and activities
  • Be familiar with emergency procedures

Casual English -Bahasa Indonesian Translator and Interpreter

ETHNIC INTERPRETERS & TRANSLATORS
01.2010 - 12.2012
  • Facilitate effective communication between two parties that do not speak a similar language by listening, understanding, and translating spoken or written statements from Bahasa Indonesia to English or English to Bahasa Indonesia
  • Reproduce statements in another language for a unique listening or reading audience
  • Translate languages meetings such as attorney-client meetings, preliminary hearings, trials, police matters, etc
  • By interpreting both legal terminology and colloquial language
  • Facilitate communication for people and employees with limited English proficiency
  • Accompany foreign visitors and facilitate communication between receiving party and visitors

Native English Teacher

ENGLISH FIRST (EF)
01.2010 - 12.2010
  • Planning and delivering lessons to both adults and children from 4 years old, in both one-on-one sessions and group workshops
  • Using electronic media and EF-developed courseware to teach English efficiently and effectively
  • Evaluating student progress and providing ongoing guidance for improvement
  • Testing and placing new students in appropriate courses

Business Development Manager

VIP TRANSPORT Pty Ltd
11.2008 - 09.2009
  • New business development of taxi truck clients ensuring activity levels are up resulting in stronger volumes of sales - $30,000 trading sales per month
  • Contacted potential and existing customers within assigned sales region to discuss product information, assess needs and arrange to meet with the customer
  • Attend sales appointments, prepare customer quotations and close deals
  • Manage existing accounts requiring attention
  • Develop and maintain good customer relationships in a highly competitive market

Account Manager / Business Development Executive

YOKOHAMA TYRE AUSTRALIA Pty Ltd
01.2006 - 10.2008
  • Maintaining excellent relationships with all internal and external stakeholders including retail staff, buyers and principals - 35 key accounts including Bob Jane T-Marts, Tyres'n'More and other key dealers and distributors
  • Accountable for the achievement of Sales, Gross Profit and Channel Budgets - 1.5 million dollar annual target (achieved)
  • Have in-depth knowledge of all Yokohama product features and service benefits to all retail consumers
  • Dedication to customer follow-up with the ability to work under pressure and to tight deadlines
  • Conduct monthly dealer trend analysis of units, sales and gross profit compared to budget
  • Establish in-store share (ISS) by dealers and ascertain opportunities for product growth and development
  • Develop, implement, measure, follow-up and adjust marketing plans as necessary to maximise ISS in conjunction with each dealer
  • Carry out market share surveys and identify new channel opportunities within a designated geographical area - Sydney to Coffs Harbour
  • Conducting in-store product and brand training sessions (small and large groups)
  • Investigate, solve and report all product concerns (eg, product claims) in a professional and efficient manner
  • Consistently upholding Yokohama brand standards in all Point Of Sale (POS)
  • Maintaining a regular call cycle of all POS ensuring store merchandising is of a consistent high standard at all times
  • Completing monthly sales reports and providing updates on customer activity
  • Monitor customer rebates, trading terms and incentives to ensure key dealer targets' are achieved and rewarded
  • Evaluate any contract innovations or improvements to maintain strong customer relations
  • Maintenance of customer database records as required
  • Attend all relevant trade shows and industry events

Business Development Manager / Account Manager - South West Sydney Area

GBC AUSTRALIA Pty Ltd (a subsidiary of ACCO)
04.2004 - 12.2006
  • Taking a consultive approach in selling, offering and demonstrating the range of mailroom solution products including Postage Meters, Barcoding Software, Folding Machines and Powder Safe equipment in the Corporate B2B market - $40,000 per month target
  • Travel a designated territory, managing assigned customer accounts and representing the company to potential customers
  • Contacted potential and existing customers within the assigned sales region to discuss product information, assess needs and arrange to meet with the customer
  • Build long-term relationships with customers and providing professional customer service for all stakeholders
  • Conduct annual inspections on analogue franking machines (Eg
  • Credipac, Baby X and Satas postage meters) with a view to upgrade mailing equipment as required
  • Prioritising my work day, weekly plans and setting quality appointments
  • Conduct 'face to face' sales calls, meetings and negotiations
  • Prepare monthly action plans that support the territory, assessing progress against the plan and adjust as required
  • Provide written reports on weekly and monthly sales and marketing activities
  • Support regional sales team to maintain transparent communication and operational effectiveness at all times
  • Ensure compliance in Legislation, OH&S and Environmental issues
  • Work to improve sales methods and technical product knowledge by attending regular training programs

Sales Support / Special Telephone Account Representative

THOMSON LEGAL & REGULATORY LTD
03.2000 - 10.2002
  • Contacted potential and existing customers within assigned sales region to discuss product information assess needs, promote special sales programs and/or arrange for the field sales representative to meet with the customer
  • Prepared sales activity reports and customer correspondence as required
  • Responded to customer account problems to maintain good customer relations and promote sales; refer inquiries to the relevant department where appropriate
  • Coordinate assigned duties with field sales representative and regional managers to achieve individual, sales and marketing department objectives
  • Interpret and canvass new opportunities for increasing business revenue

Internal Customer Service Representative

REED BUSINESS INFORMATION PTY LTD
06.1999 - 02.2000
  • Responded to customer enquiries and accounts/subscription problems to maintain good customer relations and promote sales; refer inquiries to the relevant department where appropriate
  • Answer all inbound customer enquiries relevant to the over 20 industry specific publications
  • Initiate outbound calls as directed by the customer service manager

Education

TESOL Certificate -

World TESOL Academy, Online
11.2020

Diploma of Transport and Logistics - Supply Chain Management Major

Sydney Institute of Technology (SIT), Ultimo, NSW
01.2012

Diploma of Business Management - Marketing Major

Sydney Institute of Technology (SIT), Ultimo, NSW
01.2001

Computer Office Applications Certificate -

Sydney Institute of Technology, Dover Heights, NSW
01.1998

High School Diploma -

Vaucluse High School, Vaucluse, NSW
01.1993

High School Diploma -

Blackwattle Bay High School, Glebe, NSW
01.1991

Accomplishments

  • Indonesian Association of NSW Certificates of Recognition and Appreciation, 1991 - 1995
  • Young Achievers Australia - NSW Venture of the Year Award (Blue Chip Status), 1991
  • Business Alive Program Certificate - ESSO Petroleum (Sydney), 1990

Extra-Curricular Activities

Volunteer teacher in various Primary and High Schools in NSW, 2006 - 2012 Volunteer English Teacher for Orphans - Indonesia, 2010 Soccer Coach and Manager for the NSW all aged Indonesian soccer team (SPP), 2008 - 2009 Centacare Mentor/Advisor, 2007 Sector Fire Warden at Thomson Legal and Regulatory, 2000 - 2002 Year 12 Formal Committee, Peer Support Leader, 1993 Athletics Carnival Finalist, 1990 Community involvement and fund raising, 1988 - 1993

Other Skills And Qualifications

  • 6+ years experience as a Native English Teacher in West Java, Indonesia
  • Copywriting and Editing of company websites
  • 20+ years in Sales Management, Business Development and Account Management
  • Translating Bahasa Indonesia to English and vice versa
  • Computer literate in MS Windows, Excel, Outlook, Internet, etc.
  • Sales Tracker and Database Systems (Eg. Maximiser/ACT)

Degrees

  • Dipl Bus.
  • Dipl Log.
  • TESOL

Certification

Diploma of Business Management

Diploma of Transport and Logistics

TESOL (Teach English as a Second Language)

Languages

English
Native or Bilingual
Indonesian
Professional Working

Timeline

Native English Teacher - Regina Pacis High School
07.2023 - 02.2025
Freelance English Teacher / Copywriter / Editor / Translator - Freelancer
04.2023 - Current
Native English Teacher - Premier English
02.2020 - 05.2020
Native English Teacher - Indogro Institute (previously Ultimate Learning Institute)
03.2017 - 12.2019
International English Teacher - The British Institute (TBI)
01.2015 - 12.2016
Native English Teacher - EF (English First)
01.2014 - 12.2014
National Sales & Marketing Manager - International Student Identity Card (ISIC)
01.2013 - 12.2013
National Sales & Customer Service Manager - RETAIL MARKETING SERVICES & THE CHRISTMAS WAREHOUSE
03.2011 - 12.2012
Casual Volunteer Substitute Teacher - ISRE SPECIAL EDUCATION
01.2011 - 12.2012
Casual English -Bahasa Indonesian Translator and Interpreter - ETHNIC INTERPRETERS & TRANSLATORS
01.2010 - 12.2012
Native English Teacher - ENGLISH FIRST (EF)
01.2010 - 12.2010
Business Development Manager - VIP TRANSPORT Pty Ltd
11.2008 - 09.2009
Account Manager / Business Development Executive - YOKOHAMA TYRE AUSTRALIA Pty Ltd
01.2006 - 10.2008
Business Development Manager / Account Manager - South West Sydney Area - GBC AUSTRALIA Pty Ltd (a subsidiary of ACCO)
04.2004 - 12.2006
Sales Support / Special Telephone Account Representative - THOMSON LEGAL & REGULATORY LTD
03.2000 - 10.2002
Internal Customer Service Representative - REED BUSINESS INFORMATION PTY LTD
06.1999 - 02.2000
World TESOL Academy - TESOL Certificate,
Sydney Institute of Technology (SIT) - Diploma of Transport and Logistics, Supply Chain Management Major
Sydney Institute of Technology (SIT) - Diploma of Business Management, Marketing Major
Sydney Institute of Technology - Computer Office Applications Certificate,
Vaucluse High School - High School Diploma,
Blackwattle Bay High School - High School Diploma,
IMRAN ALIManager/Teacher/Driver