Jessica Bell
Retail, Receptionist. Researcher
Clovelly Park,SA
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business, and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
9
9
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work History
Kiosk Sales Representative
Chameleon Customer Contact
Adelaide, South Australia
11.2021 - Current
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Developed and delivered engaging sales presentations to convey product benefits.
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
Machine Operator
EmbroideMe
Adelaide, South Australia
03.2015 - 08.2015
- Designing, setting up of artwork and handling of industrial embroidery machines and also dealing with customers in person, via email or on the phone
- Handling the creation of artwork from start to finish
- Dealing with customers
- FiIling and compiling data
- Operated sewing machines to join, reinforce or decorate products and performed hand stitching for smaller projects.
Receptionist
YHI Power
Perth, WA
12.2013 - 02.2014
- I worked primarily on reception, helping customers with their questions and helping set up an advertisement on various digital platforms
- Answering Phones
- Handling showroom sales
- Cold calling
- Entering information into the database
- Ordering stock
Customer Service
Kmart Australia
Adelaide And Hastings, South Australia And Victoria
09.2004 - 01.2013
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked flexible schedule and extra shifts to meet business needs.
- Performed cash, card and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
Education
Master of Arts - International Security
University of Adelaide
Adelaide 07.2020 - Current
Bachelor of Arts - International Studies
University of Adelaide
Adelaide 02.2017 - 06.2020
University Preparatory Program
University of Adelaide
Adelaide, SA 02.2016 - 11.2016
Bachelor of Arts - History
University of Adelaide
Adelaide, SA 02.2017 - 06.2020
Skills
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Additional Information
- Vice-Chancellor's Certificate of Recognition for outstanding volunteer service 2019 for Global IQ Connect
- Award of Recognition for 65 hours of participation in Global IQ Connect program ( Cultural Awareness programe)
- Award of Recognition for completing the program as a participant Global IQ Connect
- New Colombo Plan mobility project in the field of society of culture (Winter School- Nepal)
- Accidental Councilor Certificate of Attendance- Northern Volunteering and University of Adelaide
- Certificate on Preparing for Public Speaking- Northern Volunteering and University of Adelaide
- Volunteer Certificate of Appreciation- Stadium Stomp Adelaide Oval
Accomplishments
Award for 5 year of Service at Kmart Australia
Certification
Five Years of Service
Volunteer
Army Museum of South Australia
January 2020- December 2020
I have worked with the Army Museum of South Australia to gain local and federal accreditation.
Key responsibilities
- Working with members of the South Australian Army museum to get them accredited
- Researching a new exhibit for the Port Wakefield Collection
Global IQ Connect Ambassador- University of Adelaide
July 2018 – On going
I have worked with university staff and students from different cultural backgrounds to promote cultural understanding both on campus and in the broader community.
Key responsibilities
- Assisted with workshop setup
- Helping focus the program, so that workshops fit in with students current study commitments and remained relevant
- Assisting people to understand what is meant by culture
Special Collections, Archives & Recordkeeping (SpARK)
University Library- University of Adelaide
March 2019- November 2019
I worked with artifacts and objects that had been gifted to the universities three different campuses over the years.
Key responsibilities
- Working on the collection management database
· Research
· Accessioning objects
Timeline
Kiosk Sales Representative
Chameleon Customer Contact
11.2021 - Current
Master of Arts - International Security
University of Adelaide
07.2020 - Current
Bachelor of Arts - International Studies
University of Adelaide
02.2017 - 06.2020
Bachelor of Arts - History
University of Adelaide
02.2017 - 06.2020
University Preparatory Program
University of Adelaide
02.2016 - 11.2016
Machine Operator
EmbroideMe
03.2015 - 08.2015
Receptionist
YHI Power
12.2013 - 02.2014
Five Years of Service
09-2008
Customer Service
Kmart Australia
09.2004 - 01.2013
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