Debashis Mitra
Senior Business Analyst
Summary
To leverage 15+ years of business analysis and digital transformation expertise to deliver impactful, technology-driven solutions, aligning business objectives with innovative strategies in a senior business analyst role.
A results-driven Senior Business Analyst with extensive experience bridging business needs and technical solutions. Proven track record in requirements gathering, stakeholder collaboration, and process modelling to drive digital transformation and business value. Adept at leading cross-functional teams, managing SaaS product portfolios, and delivering innovative solutions in aviation, telecommunications, and SaaS industries.
Overview
13
13
years of professional experience
1
1
Certificate
Work History
Product Manager
AusSRC
05.2024 - Current
- Company Overview: University of Western Australia
- Defined the vision, strategy, and roadmap for SRCNet software development products through effective requirements gathering and prioritisation
- Collaborated with global stakeholders across Japan, South Korea, China, and Europe to align Agile Release Trains (ART) with project goals
- Modelled critical business processes, including data discovery and federated execution workflows, to ensure operational excellence
- University of Western Australia
Head of Transformation, APOC
WAISL
11.2023 - 03.2024
- Led the digital transformation at Hyderabad International Airport, gathering requirements for a KPI-based airport operations centre
- Streamlined test and program management processes, achieving cost reductions and efficiency improvements
- Delivered Phase 1 with 25/100 KPIs aligned to stakeholder goals
Principal Product Manager
Sabre
02.2015 - 11.2023
- Defined product vision and strategy for three SaaS products, leveraging customer feedback to prioritize features and meet business objectives
- Delivered 20+ releases for five products by leading Agile processes and acting as Scrum Master
- Collaborated with cross-functional teams to create user stories, acceptance criteria, and business requirement documents (BRDs)
Senior Consultant
Capgemini
07.2014 - 01.2015
- Led teams in developing SaaS-based solutions for T-Mobile, ensuring requirements aligned with business needs through robust process modelling
- Increased test cycle effectiveness by 15%, enhancing focus on critical business needs
IT Analyst
Tata Consultancy Services
09.2011 - 06.2014
- Managed multiple international projects, creating detailed use cases and scenarios to address business challenges and opportunities
- Delivered ~£300K in savings for a UK Building Society by optimising test automation and analysis
Education
Executive Program for Young Professionals (EPYP) - Marketing
Indian Institute of Management
Bachelor of Computer Science and Engineering - undefined
West Bengal University of Technology
Skills
MS Visio
Confluence
JIRA
MS Project
BPMN
UML
Use Case Development
Scrum Master
SAFe PO/PM
Agile Release Trains (ART)
AWS
GCP
SaaS
REST APIs
SQL
Postman
SOAP UI
Airline Retailing
NDC Offer Order
ATPCO
Airline Fares
Requirements Gathering and Analysis
Stakeholder Collaboration and Communication
Digital Transformation Leadership
Process Modelling and Optimization
Agile Methodologies and Scrum Leadership
Accomplishments
- Digital Transformation Leadership, Spearheaded requirements gathering and process modelling for Hyderabad International Airport's KPI-based operations centre, ensuring seamless alignment between business and technical teams.
- Product Management Success, Managed a $6M+ P&L at Sabre, delivering 20+ SaaS product releases, increasing customer satisfaction by ~10%, and generating $2M in revenue.
- Process Optimization, Improved test effectiveness by 15% at Capgemini through prioritising business-critical requirements and optimising test cycles.
- Technical Integration Expertise, Led workshops to design and deliver 5+ API integration systems, ensuring robust acceptance criteria and successful technical implementations.
- Cost Savings, Delivered ~£300K savings by streamlining test automation and business analysis for a UK Building Society's arrears transformation project.
Certification
Project Management Institute Agile Certified Practitioner (PMI-ACP)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Product Manager
AusSRC
05.2024 - Current
Head of Transformation, APOC
WAISL
11.2023 - 03.2024
Principal Product Manager
Sabre
02.2015 - 11.2023
Senior Consultant
Capgemini
07.2014 - 01.2015
IT Analyst
Tata Consultancy Services
09.2011 - 06.2014
Executive Program for Young Professionals (EPYP) - Marketing
Indian Institute of Management
Bachelor of Computer Science and Engineering - undefined
West Bengal University of Technology