Melissa Kim
Lidcombe
Summary
Excelled in customer service and communication, demonstrated by fostering teamwork and implementing continuous improvement strategies. Fluent in English and Korean, adept at ensuring medication adherence and optimizing patient outcomes.
Experienced in delivering excellent customer service, resolving issues and managing inquiries. Skilled in working collaboratively with other healthcare professionals to provide patient care.
Overview
2
2
years of professional experience
Work History
Pharmacist
Strathfield Boulevard Pharmacy
10.2023 - 01.2024
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Educated patients about possible drug interactions and gave special administration instructions.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
Homework Marker
CS EDUCATION
03.2022 - 06.2023
- Demonstrated flexibility) by adapting quickly to shifting priorities or unexpected challenges in the work environment.
- Actively participated) in ongoing professional development opportunities for enhanced skills as a marker expert.
- Contributed to a positive work atmosphere through effective communication and teamwork.
- Reduced production errors by carefully following guidelines and paying close attention to detail.
Tutor
Pre-Uni New College
02.2022 - 11.2022
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Education
Bachelor of Engineering - Flexible
University of New South Wales
Sydney, NSWSt George Girls High School
Kogarah, NSW09-2024
Skills
- Customer service and communication skills
- Customer service
- Teamwork
- Customer assistance
- Cash handling
- Store opening and closing
Accomplishments
- Graduate from St George Girls High School in 2024
- Band 6 for English Advanced HSC 2024
Languages
Korean
Native or Bilingual
English
Native or Bilingual
Japanese
Limited Working
Timeline
Pharmacist
Strathfield Boulevard Pharmacy
10.2023 - 01.2024
Homework Marker
CS EDUCATION
03.2022 - 06.2023
Tutor
Pre-Uni New College
02.2022 - 11.2022
Bachelor of Engineering - Flexible
University of New South Wales
St George Girls High School
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