Emily Murchison

• Front desk duties including answering phone calls, checking patients in and out, processing health funds and payments, attending to all emails whilst completing all admin jobs such as:

- Prepared, organised & paid monthly outstanding accounts

- Managing all social media platforms including paid ads

- Ordering of stock, medical supplies and products

- Assisting with recruiting new staff

- Processing bulk-bill medicare payments

- Staff rostering

- Gathering monthly reports

- Completing monthly salary invoices

• Helped patients complete necessary medical forms and documentation.
• Understood dental terminology and insurance breakdowns to communicate with external stakeholders.

• Greeting & billing patients in a fast paced environment (WorkCover, bulk bill and private)
• Managed and scheduled appointments for procedures, specialists and consultations
• Scanning and faxing confidential documents
• Managed a 6 phone line system and pleasantly greeted patients.
• Working at multiple surgeries
• Billing & booking appointments for visiting Specialists & Allied Health (podiatrist, cardiologist, exercise physiotherapist, physiotherapist, mental health and dietician)
• Transcribed phone messages and relayed to appropriate people