Summary
Overview
Work History
Education
Skills
Timeline
Generic

David Saeed

West Hoxton,NSW

Summary

Experienced Retail and Sales individual bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs. Resourceful with proven history of reliability and excellent work. Dedicated to quality assurance and maximizing daily progress.

Overview

6
6
years of professional experience

Work History

Store Associate

Big W
Wetherill Park, NSW
03.2018 - Current
  • Supported loss prevention goals by monitoring shopper behavior.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Circulated assigned areas of sales floor to identify customer service opportunities and coordinate display maintenance.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Worked at different stores to assist them with promotions, restocking and handling.
  • Answered questions about store policies and addressed customer concerns.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.

Project Management Assistant

DSD Design
Villawood , NSW
11.2017 - 04.2018
  • Facilitated communication between client and designers keep all parties well-informed.
  • Assisted project managers by tracking, organizing and analyzing project financial information.
  • Worked with senior project managers to assist with day-to-day functions.
  • Supported project managers in managing schedules and milestones.
  • Maintained open communication by presenting regular updates on project status to customers.

Retail Sales Associate

Quoss Pty Ltd
Liverpool, NSW
09.2017 - 11.2017
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Logged reports, expenses, receipts and sales documents into digital database.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.

Team leader

Pizzahut
Greenfield Park, NSW
12.2015 - 07.2017
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Mentored and guided employees to achieve assigned duties.
  • Positioned as go-to person for staff members, troubleshooting complex administrative and training issues promptly.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Partnered with managers to identify and capitalize on sales trends and brand initiatives.

Student Manager, Team member

Stocklands
03.2012 - 06.2012


  • Helped manage this program when I was ia student in high school.
  • This program helps refugees and immigrants tell their story, the project was in partnership with Stocklands.
  • My role was helping students tell their stories as well as making sure that everything goes according to plan in the background.


Program Coordinator

Bring It On! Festival
Smithfield , NSW
09.2014 - 09.2014
  • Assisted the school by organizing the local council event where i helped coordinate one of the programs.
  • Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
  • Gathered and organized printed materials required for program participation.

Volunteer, Team member

Redshield Appeal
Edensor Park, NSW
03.2015 - 03.2015
  • volunteered at ReddShield Appeal to assist in collecting funds for the people in need.
  • Volunteered with groups and organizations to help make measurable differences for program recipients.
  • Engaged in community outreach to aid program mission centered on community support and enrichment.

Education

Real Estate Practice

Kingswood TAFE
Kingswood, NSW
09.2021

Bachelors - Psychology

Western Sydney University
NSW

Year 12 HSC -

St Johns Park High SSchool
Sydney NSW
2015

Year 10 ROSA -

Fairfield High School
Fairfield, NSW
2014

Skills

  • Fluent in Arabic and English
  • Sales expertise
  • Excellent communication skills
  • Complaint resolution
  • Cash Handling
  • Team Building
  • Business planning
  • Budgeting
  • Sales and marketing
  • Negotiation
  • Proficient in Microsoft 365

Timeline

Store Associate

Big W
03.2018 - Current

Project Management Assistant

DSD Design
11.2017 - 04.2018

Retail Sales Associate

Quoss Pty Ltd
09.2017 - 11.2017

Team leader

Pizzahut
12.2015 - 07.2017

Volunteer, Team member

Redshield Appeal
03.2015 - 03.2015

Program Coordinator

Bring It On! Festival
09.2014 - 09.2014

Student Manager, Team member

Stocklands
03.2012 - 06.2012

Real Estate Practice

Kingswood TAFE

Bachelors - Psychology

Western Sydney University

Year 12 HSC -

St Johns Park High SSchool

Year 10 ROSA -

Fairfield High School
David Saeed