Summary
Overview
Work History
Education
Skills
Timeline

Shang-Lin Tsai (Shawn)

Hackham,SA

Summary

SOFT SKILLS

I honed my problem-solving and collaboration skills at SUMEEKO Industries, where I managed orders representing 50% of total sales. Fluent in Mandarin, I excel in customer service and material requirements planning, ensuring seamless team integration and enhancing customer satisfaction through meticulous schedule adherence.

THE ABILITY OF LANGUAGE

Although I am regarded as a fast learner and stable employee by previous employers, fully qualifying for a position in a country that is not my home, especially where English is not my first language, has been challenging. To overcome this, I have been diligently studying English and recently achieved a score of 7 out of 9 on the IELTS—a score that meets the prerequisites for most master’s degree programs at Australian universities. This accomplishment also highlights my ability to speak another language, adding a valuable dimension to my skill set.

WHAT CAN I OFFER TO THE WORKFORCE?

I bring to the workforce a unique combination of multilingual communication skills, a strong ability to solve problems and collaborate, and a results-driven mindset. My experience in managing significant orders, fostering customer relationships, and adapting to new environments underscores my resilience and commitment to excellence. Additionally, my continuous learning attitude, demonstrated by achieving a high IELTS score, ensures that I’m always growing and ready to meet new challenges.

Overview

5
5
years of professional experience

Work History

Meat Processor

B&E Foods
03.2024 - Current
  • Processing chicken into different parts, categorising for corresponding orders.
  • Ensured consistent product quality by adhering to strict sanitation standards and company guidelines.

The position of a meat processor requires high concentration and strong efficiency , as orders can vary and be customized over time. Collaboration with the team is a necessary attitude and skill to meet client needs.

Production Worker

Thomas Foods International
07.2022 - 06.2023
  • Assisted in training new employees on production processes, ensuring a seamless integration into the team.
  • Meet the daily productivity target, and minimize the time by attentively engaging in our position.

In this role, employees are required to maintain a high level of awareness while operating equipment, as well as focused attention during the meat processing stages. It is crucial to identify and report any instances of disease or infection in the lamb immediately. Failure to do so could lead to complaints from our major client, Woolworths, and damage the company's reputation.

Strong communication and teamwork skills are essential, as employees must follow instructions from managers and effectively coordinate with other workers to ensure smooth operations.

Production Planning Engineer

SUMEEKO Industries Co., Ltd.
12.2021 - 06.2022
  • Developed production schedules according to deadlines for existing orders and sales forecasting.
  • Reviewed inventories, tracked production statuses, and ordered materials to foster consistent availability and production schedule adherence.
  • Developed, released and monitored daily schedules to foster on-time completion of finished products.
  • Be specifically cooperating with the Sales Department and Export Department enhancing customer satisfaction levels through consistent adherence to deadlines and delivery schedules.

This intricate position requires excellent communication , organizational , and managerial skills , as well as proficiency in word processing . During my six-month internship, I was responsible for managing orders predominantly from America, which accounted for approximately 50% of the total orders. While it was undoubtedly one of the most challenging roles I've had, I gained valuable experience and learned a great deal from the opportunity.

Food and Beverage Attendant

LEBLED'OR F&B CO., LTD
09.2019 - 10.2021
  • Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
  • Greeted and seated guests to provide a friendly and welcoming experience.
  • Maintained clean and organized restaurant to comply with hygiene and health regulations.

This role differs from other hospitality positions in restaurants, as it focuses on maintaining strong relationships with customers . Working in a bistro with a high percentage of repeat customers, ensuring customer satisfaction and fostering loyalty were key aspects of the job.

Education

BBA - Tourism Management

National Kaohsiung University of S&T, Kaohsiung, Taiwan
06.2023
  • [ 3.63/4 ] GPA
  • Production Planning Engineer, SUMEEKO Industries Co., Ltd., Completed, 0.5Year


Skills

  • FLUENT IN [Mandarin]
  • Data entry experience
  • Material Requirements Planning
  • Hospitality service expertise
  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Collaboration and Teamwork
  • Friendly and outgoing
  • Adaptable and Flexible

Timeline

Meat Processor - B&E Foods
03.2024 - Current
Production Worker - Thomas Foods International
07.2022 - 06.2023
Production Planning Engineer - SUMEEKO Industries Co., Ltd.
12.2021 - 06.2022
Food and Beverage Attendant - LEBLED'OR F&B CO., LTD
09.2019 - 10.2021
National Kaohsiung University of S&T - BBA, Tourism Management
Shang-Lin Tsai (Shawn)