My long term career objective is to positively contribute to a team whilst working autonomously in a respectable company to reach my ultimate goal of becoming a valued employee within a reputable organisation. I am a highly passionate and dedicated worker and always aim to make a valued contribution to my work environment and strive to maximise my potential.
Overview
17
17
years of professional experience
Work History
Director
Coffs Harbour Asphalt Services Pty Ltd
11.2018 - Current
Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
Increased company revenue by streamlining processes and implementing cost-saving measures.
Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Developed and maintained courteous and effective working relationships.
Proved successful working within tight deadlines and a fast-paced environment.
Adaptable and proficient in learning new concepts quickly and efficiently.
Paid attention to detail while completing assignments.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked well in a team setting, providing support and guidance.
Skilled at working independently and collaboratively in a team environment.
Worked effectively in fast-paced environments.
Created SWMS and relevant safety documents
On boarding of our employees to relevant platforms
Reading and negotiating contracts
Payroll
Entering and paying bills
Project Administrator
Newcastle Coal Infrastructure Group
04.2015 - 12.2015
Communications & coordination of subcontractors - Liaise with subcontractors in relation to JSEA's (Job Safety Environmental Analysis) to identify hazards and risks associated with day to day activities carried out on site and precautions carried out to reduce risk of injury in accordance with requirements set out by work safety advisors
Co-ordination and implementation of new work program - Liaise with internal IT department to produce new web based program to enable subcontractors, management and internal staff to create, view and print all available JSEA's
Schedule Meetings
Meeting Minutes
Create new JSEA documents
Edit print and distribute JSEA's as required
Train internal management, staff and subcontractors on new program
Spreadsheet analysis on progress and estimated project completion
Support for Electrical and Mechanical department
Implement changes to the JSEA program as required
Streamlined administrative processes by implementing efficient workflows that reduced paperwork burdens.
Ensured compliance with company policies and industry regulations throughout all stages of a given project''s lifecycle.
Established strong relationships with internal departments such as finance and procurement for smooth collaboration in meeting project requirements.
Contract Administrator
Downer Engineering
04.2014 - 04.2015
Communications & coordination of subcontractors - Liaise with stakeholders, management and Subcontractors to co-ordinate adherence to Contractual requirements
Source and form relationships with potential Subcontractors to on-board and induct
This included coordinating required NBN and Downer information ensuring all legal requirements and guidelines where adhered to
It was my responsibility to source, negotiate and recruit Contractors
I was responsible to ensure correct certifications and company information where supplied to Downer and uploaded into our and NBN systems for reporting, evaluation and program administration
I collaborated with the Subcontractors in relation to any issues they were experiencing in the field and worked with them to reach a solution
Co-ordination and implementation of required information of enterprise resource planning tools - Responsibility to collect, enter, manage and interpret data from Downers ERP
This collation of data included obtaining information from varied sources including databases, excel, word, photographs and emails
This enabled Subcontractor payments, monitoring of KPI's of Subcontractors and variations to Contracts
Claims submission - Understand financial reporting which enabled me to prepare and collate reports and submit financial claims to internal and external stakeholders
I was required to validate Subcontractor claims by ensuring claims matched our internal data base and supporting documentation
Program implementation - Part of the development team to test, implement and evaluate additional functions and changes to ERP
Schedule Meetings
Meeting Minutes
Commercial on Boarding of Subcontractors
Preparation of formal notifications to NBN Co
Spreadsheet preparation of Subcontractor rates
Subcontractor contract preparation
Subcontractor Instruction preparation of works for Subcontractor
Support for Commercial Team
Sales Executive
Wurth Australia
01.2014 - 04.2014
Face to face sales
Order processing
Complaints resolution
Returns and refunds
New product induction
Understanding of businesses needs
KPI's
Sourcing new business
Rebuilding relationships with customers and potential customers
Project Administration / Project Co-Ordinator
Silcar Communications (Thiess)
08.2010 - 12.2013
Co-Ordination of work vehicles
On site Quality Auditing and HSE
Practical Completion of FDA's submitted to NBN
Uploading documents to Share Point
Co-ordination of PNI spread sheet
Collation of Asbestos documentation
Creating Purchase orders
Rock and water variation claims
PA to Construction Manager
Collation of Construction Tally for daily civils work
Workbook reports for compulsory compliance of information
Data entry into FSAM Diary on a daily basis
End of month claims for works over and above construction
Manage 100 workpac staff
JDE system (invoicing)
Subcontractor Instructions
Travel arrangements
Liase with Subcontractors
Business Solutions Representative
TELSTRA COUNTRY WIDE
01.2008 - 07.2011
Ongoing product knowledge training through formal and self-monitored channels
Monthly pipeline creation and closure
Build and develop stakeholder relationships
Consistently achieving and exceeding sales targets
Trusted advisor to customers
Leadership, mentoring and coaching of colleagues and new staff
Understanding and interpreting of future trends and account analysis
Grasp of new wave technologies that compliment or replace existing technologies and the ability to position new technologies to achieve sales and revenue growth
Working to achieve Telstra's vision and strategy
Reaching revenue and sales targets whilst operating within Telstra Values
Understanding the customer and their environment
Proactive customer calls within portfolio including: Documenting call details and question customer in business review style
Take ownership of existing technologies sold to customer
Build and maintain relationships and networks with key dealers and internal contacts
Contribute to team success
Share learning's with team and assist others when need advise
Knowing the business and environment
Solid grasp of the economy and effect on specific industries
Education
Certificate IV - Financial Services
Institute of Financial Services Inc.
01.2004
Certificate IV - Business Administration
CASS Training Pty Ltd
01.2001
School Certificate -
Coffs Harbour High School
01.1998
Skills
CRM/ERP - JD Edwards
CRM/ERP - Pronto
CRM/ERP - Siebel
Microsoft Office
Microsoft Publisher
Acrobat
Internet
E-Mail
Verbal and written communication
People Management
Operations Management
Project Coordination
Hiring and Retention
References
Michael Holgate, 0412 993 980
Tanya Hagley, 0410 337 261
Professionalreferences
Jordan Maroney, Practical Completions Manager, Downer Engineering, 0438 971 321
Anthony Richards, Electrical Supervisor, NCIG, 0401 064 110
Timeline
Director
Coffs Harbour Asphalt Services Pty Ltd
11.2018 - Current
Project Administrator
Newcastle Coal Infrastructure Group
04.2015 - 12.2015
Contract Administrator
Downer Engineering
04.2014 - 04.2015
Sales Executive
Wurth Australia
01.2014 - 04.2014
Project Administration / Project Co-Ordinator
Silcar Communications (Thiess)
08.2010 - 12.2013
Business Solutions Representative
TELSTRA COUNTRY WIDE
01.2008 - 07.2011
Certificate IV - Business Administration
CASS Training Pty Ltd
School Certificate -
Coffs Harbour High School
Certificate IV - Financial Services
Institute of Financial Services Inc.
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