Moe Myint Myat Htet
Brisbane,Australia
Summary
Experienced hospitality professional with a strong background in luxury hotel food and beverage operations, banquet service, and event management, supported by over two years in front office and guest service roles. Currently leading banquet functions at a five-star hotel, ensuring seamless event execution, team coordination, and elevated guest experiences. Skilled in staff training, inventory control, and conflict resolution, with a hands-on leadership style, and a deep understanding of high-volume service environments. Recognized for adaptability, clear communication, and a proactive approach that consistently enhances team performance and guest satisfaction.
Overview
2026
2026
years of professional experience
Work History
Queensland
Brisbane Marriott Hotel
Brisbane, Queensland
01.2023 - Current
- Manage daily operations and ensure compliance with SOPs.
- Supervise team members to deliver exceptional guest experiences.
- Handle guest inquiries and complaints.
- Ensure accurate billing and reporting.
- Supervised banquet staff during events to ensure smooth service delivery.
- Coordinated event setups, including table arrangements and decor placement.
- Managed inventory of supplies and equipment for upcoming banquets.
- Trained new employees on service standards and operational procedures.
- Facilitated communication between kitchen staff and servers for timely service.
- Resolved any customer complaints or issues quickly and professionally.
- Facilitated communication between event hosts and staff to ensure smooth operation and guest satisfaction.
Managed front desk operations including guest check-ins and check-outs.Performed night audits for financial accuracy.Delivered outstanding customer service.
The Park Hotel Brisbane (EVENT Hospitality)
01.2021 - 01.2023
- Managed front desk operations including guest check-ins and check-outs.
- Performed night audits for financial accuracy.
- Delivered outstanding customer service.
Provided professional service during conferences and events.Handled cashiering duties and ensured policy compliance.
Capri by Fraser Brisbane
01.2021 - 01.2023
- Provided professional service during conferences and events.
- Handled cashiering duties and ensured policy compliance.
Assisted with front desk operations across various properties.Maintained a professional demeanor and adaptability.
PAMA Hospitality Services
01.2021 - 01.2022
- Assisted with front desk operations across various properties.
- Maintained a professional demeanour and adaptability.
Planned and executed marketing campaigns.Built a large member base to support brand initiatives.
Yangoods
- Planned and executed marketing campaigns.
- Built a large member base to support brand initiatives.
Education
Graduate Diploma - Strategic Leadership
01/2023
01.2023
Master of Professional Accounting & Business Management -
01/2022
01.2022
Diploma - LCCI Level 1 & 2
01/2019
01.2019
Bachelor - Business Management
Northampton, UK
Northampton, UK01.2019
Higher National Diploma - Civil Engineering
Wolverhampton, UK
Wolverhampton, UK01.2015
Skills
- Microsoft Office proficiency
- Hotel management systems
- First Aid and CPR certified
- Certified departmental trainer
- Microsoft Office proficiency
- Hotel management systems
- First Aid and CPR certified
- Certified departmental trainer
References
- Kent, Dao, Assistant Restaurant Manager, Kent.Dao@marriott.com, 07 3303 8000, 0431 809 323, Brisbane Marriott
- Samuel, Sun, General Manager, samuel_sun@evt.com, 07 3058 9333, 0411 886 044, The Park Hotel Brisbane
- Tobias, Kreutzer, Operations Manager, tobias.kreutzer@capribyfraser.com, (+61) 7 3013 0054, 0422 166 084, Capri by Fraser Brisbane
Timeline
Queensland
Brisbane Marriott Hotel
01.2023 - Current
Managed front desk operations including guest check-ins and check-outs.Performed night audits for financial accuracy.Delivered outstanding customer service.
The Park Hotel Brisbane (EVENT Hospitality)
01.2021 - 01.2023
Provided professional service during conferences and events.Handled cashiering duties and ensured policy compliance.
Capri by Fraser Brisbane
01.2021 - 01.2023
Assisted with front desk operations across various properties.Maintained a professional demeanor and adaptability.
PAMA Hospitality Services
01.2021 - 01.2022
Planned and executed marketing campaigns.Built a large member base to support brand initiatives.
Yangoods
Graduate Diploma - Strategic Leadership
01/2023
Master of Professional Accounting & Business Management -
01/2022
Diploma - LCCI Level 1 & 2
01/2019
Bachelor - Business Management
Northampton, UK
Higher National Diploma - Civil Engineering
Wolverhampton, UK
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