Eboni Portelli
Pacific Pines,QLD
Summary
I’m a hard-working person who is highly motivated, trustworthy, and versatile. The attributes that I bring to the workplace are integrity, a positive attitude and enthusiasm. I am highly organised with the ability to take initiative as required to drive high standards and to ensure everything runs smoothly. Dedicated and compassionate Registered Nurse with a drive to continue learning new skills and/or new areas to better myself as a nurse.
Overview
11
11
years of professional experience
Work History
Registered Nurse
Pindara Private Hospital
12.2022 - Current
- Current Anaesthetic Nurse
- Experienced in Paediatrics, Dental, Gynaecology, Orthopaedics, Plastics, Urology, Gynae-oncology, ENT
- Regularly on call for trauma
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Participated in nursing simulation activities, evidence-based practice project implementation and competency development to further nursing education.
- Monitored patient reactions after administering medications and IV therapies.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
Barista/Customer Service
McDonald’s Upper Coomera
11.2013 - 01.2024
- Customer Service
- Barista
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Consistently met or exceeded daily sales targets, driving revenue growth for the cafe.
USIN
Logan Hospital
02.2022 - 12.2022
- 1 on 1 patient care - vital signs, showers, feeding
- Emergency Department - vital signs, ECG
- Perioperative Services - Covid testing, getting patients changed
- Covid Clinic - Covid testing, working with pathology, admission of patients
- Excellent communication skills, both verbal and written.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
Health Support Care Worker
Slacks Creek Respiratory Clinic
01.2022 - 06.2022
- Covid Testing
- Scheduled and accompanied clients to medical appointments.
- Covid Vaccinations
- Maintained detailed records of patient care, documenting progress and areas requiring further attention from healthcare professionals.
Customer Service Representative
Coles Express
04.2020 - 11.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
Bartender/Waiter
Tapworks Bar And Grill
03.2019 - 11.2019
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Crafted special drink and cocktail menu items for seasonal offerings.
Front Counter Assistant
Woolworths Helensvale
11.2013 - 01.2016
- Enhanced customer satisfaction by providing friendly and efficient service at the front counter.
- Displayed exceptional multitasking skills during peak hours, managing multiple responsibilities without compromising service quality.
- Welcomed customers warmly upon their arrival and attended to their needs promptly.
- Handled cash transactions with precision, ensuring accurate accounting and minimizing discrepancies.
- Trained new front counter assistants on company policies, procedures, and standards to maintain consistency in service quality.
- Greeted customers with smile and provided helpful suggestions.
Education
Graduate Certificate of Nursing (Specialised) Anaesthetics And Recovery -
University of Tasmania
12.2024
Bachelor of Nursing -
Griffith University Gold Coast
12.2022
Helensvale State High School
12.2015
Skills
- Time Management
- Arterial Lines
- Central Lines
- Medication and IV administration
- Procedure Setups
- Paediatrics
- Direct Patient Care
- Patient Assessments
- Documentation and Charting
- Strong Clinical Judgment
- Clinical judgment
- Infection control measures
- Compassion and Empathy
- Patient Monitoring
- IV setup
- Basic Life Support (BLS) certification
- Advanced Cardiac Life Support (ACLS) certification
References
- Kate Nichols, Nurse Uni Manager Central Staffing, Logan Hospital, 07 3299 9111, 0406 017 922, kate.nichols@health.qld.gov.au
- Sarah Norman, Perioperative Educator, 07 5588 9791, normanS@ramsayhealth.com.au
- Lucy Hall, Anaesthetics Clinical Facilitator, 0401 319 574, HallLucy@ramsayhealth.com.au
- Brad Rae, Restaurant Manager, Upper Coomera McDonalds, 07 5502 7425, bradrae@demi.net.au
Timeline
Registered Nurse
Pindara Private Hospital
12.2022 - Current
USIN
Logan Hospital
02.2022 - 12.2022
Health Support Care Worker
Slacks Creek Respiratory Clinic
01.2022 - 06.2022
Customer Service Representative
Coles Express
04.2020 - 11.2021
Bartender/Waiter
Tapworks Bar And Grill
03.2019 - 11.2019
Barista/Customer Service
McDonald’s Upper Coomera
11.2013 - 01.2024
Front Counter Assistant
Woolworths Helensvale
11.2013 - 01.2016
Graduate Certificate of Nursing (Specialised) Anaesthetics And Recovery -
University of Tasmania
Bachelor of Nursing -
Griffith University Gold Coast
Helensvale State High School
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