Niraj Lodhia
Sales Representaive
Warner
Summary
Results-oriented professional with strong time management skills and a track record of successful meeting of deadlines. Skilled in developing relationships using effective verbal, written, and interpersonal communication. Independent, resilient, and goal-oriented in the achievement of high-quality results, with sound commercial acumen and authoritative leadership. A leading planner by ongoing improvement and with strong performance in high-speed teams
Overview
21
21
years of professional experience
2007
2007
years of post-secondary education
Work History
ASSISTANT Manager
Hot Deals
04.2024 - Current
- Drove store profitability by optimizing inventory turnover, reducing stock holding costs by 18% through data-driven purchasing decisions.
- Secured 15% better vendor terms by leveraging competitive bids, enhancing margins on high-volume discount products.
- Analysed Warner’s competitive retail landscape to adjust pricing strategies, resulting in a 10% uplift in weekly sales revenue.
- Managed a $600K annual budget, streamlining expense tracking to ensure compliance with corporate financial policies.
- Supervised a team of 12 in a fast-paced environment, implementing shift schedules to maintain coverage during peak trading hours.
Sales Representative
Samsung Consumer Electronics
09.2019 - 03.2024
- Overachieve revenue targets & market share growth through the creation of sales strategies.
- Create and execute strong joint business plans as per business needs.
- Negotiate with relevant store managers, licensees and franchisees across sell in, sell out.
- Generated quarterly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Train store staff on how to sell the products through feature/benefit/ storytelling techniques.
- Conduct and organise training in Samsung and partner channel retail stores or events, as well as after-hours training where necessary especially at flagship stores.
- Assist with product installations/displays for new product launches.
- Ensure any POS or VM material missing is reported and fixed as per compliance standards.
- Act as a general escalation point between Samsung and channels to assist in issue resolution.
- Develop strong collaborative business partnerships with all store level staff.
- Assist Samsung to understand the key issues in field and help to provide tactical and strategic solutions back to the business.
- Attend all necessary meetings/events to ensure key objectives are realised and executed, and organise events and activations where necessary.
ASSISTANT Manager
Surprise Gifts and Homeware
07.2012 - 08.2019
- Enhanced store profitability by implementing targeted cost-saving strategies, reducing excess inventory by 20% through improved stock forecasting.
- Negotiated with local vendors to secure favourable pricing, achieving 10% savings on gift and homeware product lines.
- Designed and executed seasonal promotional events, increasing customer visits by 15% during peak periods like Christmas and Mother’s Day.
- Conducted market analysis of Albany Creek’s demographic to curate niche gift assortments, boosting sales of high-margin items by 12%.
- Oversaw a $300K annual budget, maintaining accurate financial records and minimizing discrepancies during audits.
- Mentored a team of 8 staff, fostering a customer-centric culture through regular training on product knowledge and sales techniques.
Visual Merchandiser
Creative Activation
01.2009 - 06.2012
- Designed visually appealing displays to promote products and boost sales.
- Collaborated with marketing teams to align displays with planogram objectives.
- Managed display inventory and restructured layouts based on stock availability.
- Supported special events with creative visual elements to enhance promotions.
Warehouse Assistant
Target
03.2007 - 09.2008
- Processed shipping and receiving paperwork to ensure accuracy.
- Organised inventory for optimal storage and retrieval, supporting accurate stock takes.
- Maintained a clean, safe workspace to promote efficiency.
Technical Support Representative
Teletech
04.2004 - 11.2006
- Provided technical assistance over the phone diagnosing hardware, software and network issues.
- Improved first-call resolution rates with efficient problem-solving and product knowledge.
- Escalated critical cases promptly to ensure rabid response.
Education
Diploma of Arts -
Sydney Institute of Business And Technology
Certificate III in Customer Contact - undefined
Teletech
Year 12 Graduate - undefined
Oakhill College
Skills
- Sales Forecasting
- Sales Closing
- Sales Development
- Customer Needs Assessment
- Revenue Generation
Timeline
ASSISTANT Manager
Hot Deals
04.2024 - Current
Sales Representative
Samsung Consumer Electronics
09.2019 - 03.2024
ASSISTANT Manager
Surprise Gifts and Homeware
07.2012 - 08.2019
Visual Merchandiser
Creative Activation
01.2009 - 06.2012
Warehouse Assistant
Target
03.2007 - 09.2008
Technical Support Representative
Teletech
04.2004 - 11.2006
Certificate III in Customer Contact - undefined
Teletech
Year 12 Graduate - undefined
Oakhill College
Diploma of Arts -
Sydney Institute of Business And Technology
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