Hoang Kien Truong

My ability to communicate fluently in both English and Vietnamese, along with basic proficiency in Mandarin and Cantonese, has been a significant asset in my career. At Just A Thought Allied Health, this multilingual capability allows me to connect with a broad range of clients, fostering a more inclusive and supportive environment. My psychology degree from Swinburne University of Technology further complements this by helping me integrate empathy and cultural awareness with strategic HR practices. In my previous role as a Sales Representative at Prism Group Pty Ltd, I used my language skills to engage a wider customer base, boosting sales and client satisfaction. As I pursue a Master’s in Counselling and Psychotherapy, I’m eager to merge these linguistic and therapeutic skills to create HR strategies that promote organizational excellence and diversity.

• Achieved 25% increase in sales for my previous employer. This goal was reached through carefully targeted residential regions.
• Delivered consistently high levels of customer service in all roles that resulted in increased sales for my employer.
• Accomplished a high customer retention rate through relationship building and advertising strategies.

• Forklift Certification
• First Aid Certification - American Red Cross.
• Cardiopulmonary Resuscitation (CPR) - American Heart Association.