MARIA CARRETERO
SANTA ROSA,CA
Summary
Personable and deadline-drive Customer Service Representative experienced in working in a fast-paced environment. Solid team player who offers a positive and cooperative attitude.
Overview
17
17
years of professional experience
Work History
PRODUCT DEMONSTRATOR
MK MARKETING
SANTA ROSA, CA
02.2012
- Extremely reliable, deeply self motivated, strong positive attitude and great personality.
- Uncommon ability to comfortably approach strangers and start sales based conversation.
- Strong wiliness to work long term.
- Exceptional ability to stand and walk for several hours at a time without a break, and ability to lift 50 pounds on a repeat basis.
- Possess exclusive access to reliable transportation.
- Strong knowledge of sales and marketing.
- Excellent use of the English Language.
- Exceptional knowledge of producing, sharing, and delivering information and entertainment which may be through written, spoken, or visual media.
- Strong ability to express ideas clearly when speaking or writing
- Uncommon ability to persuade others to approach things differently.
- In-depth ability to identify problems and review information; analyze options and apply solutions.
- Remarkable ability managing the time of self.
- Deep ability to understand spoken information by listening and asking questions.
CAREGIVER
DAHMLERS'
NEVADA CITY, CA
12.2012 - 12.2015
- Demonstrated activities such as bathing and dressing to train clients in daily self-care practices.
- Conversed with clients to reinforce positive behaviors and to promote social interaction.
- Prepared, served meals and ate with clients to act as role model.
- Observed and documented clients' behaviors, speech production, feeding patterns and toilet training, to facilitate assessment and development of treatment goals.
ADMINISTRATIVE ASSISTANT / OFFICE MANAGER
S.A.G.R.I
AUBURN, CA
02.2005 - 02.2010
- Aided executive in staff capacity by coordinating office services.
- Computed and recorded charges, refunds, by cost of bed days per client.
- Wrote excel programs for counties that did not have their own billing system for residential treatment.
- Verified details of business transactions, such as funds received and disbursed, and totaled accounts, using calculator and computer.
- Interviewed clients to compile information on financial status and make determinations regarding eligibility for free services, reduced fees, and deferred payments.
- Analyzed and performed simple office operations and procedures, such as typing, bookkeeping, preparation of payrolls, flow of correspondence, filing and the requisition of supplies.
- Formulated procedures for systematic retention, protection, retrieval, transfer and disposal of records.
- Reviewed clerical and personnel records to ensure completeness, accuracy and timeliness.
- Analyzed recordkeeping systems, forms control, office layout, personnel requirements, budgetary requirements and performance standards to reports included time-and-attendance records, terminations, new hires, transfers, budget expenditures and statistical records of performance data.
- Revise established procedures.
C.N.A.
FOOTHILL OAKS CARE CENTER
AUBURN, CA
12.2002 - 12.2004
- Performed duties in care of patients in nursing home under direction of nursing and medical staff.
- Answered signal lights, bells and intercom system to determine patients' needs.
- Turned and repositioned bedfast patients to prevent bedsores.
- Recorded temperature, blood pressure, pulse and respiration rates, food and fluid intake and output, as directed.
LEAD SALES ASSOC
RADIO SHACK PORTLAND OR M.I.T
AUBURN, CA
02.1999 - 12.2001
- Obtained and received merchandise, totaled bills, accepted payments and made change for customers in retail store.
- Stocked shelves, counters, and tables with merchandise.
- Set up advertising displays and arranged merchandise on counters and tables to promote sales.
- Supervised eight employees, scheduled work hours, resolved conflicts.
- Kept record of sales, prepared inventory of stock, and ordered merchandise.
- Removed and recorded amount of cash in register at end of shift.
Education
AA BEHAVIORAL SCIENCE -
SIERRA COLLEGE
2012
Skills
- Mathematical aptitude
- Perfect attendance record
- Approachable
- Dedicated team player
- Excellent time management
- Cheerful and energetic
- Exceptional customer service
- Sales expertise
- Reliable
- Friendly
- Excellent communication skills
Timeline
CAREGIVER
DAHMLERS'
12.2012 - 12.2015
PRODUCT DEMONSTRATOR
MK MARKETING
02.2012
ADMINISTRATIVE ASSISTANT / OFFICE MANAGER
S.A.G.R.I
02.2005 - 02.2010
C.N.A.
FOOTHILL OAKS CARE CENTER
12.2002 - 12.2004
LEAD SALES ASSOC
RADIO SHACK PORTLAND OR M.I.T
02.1999 - 12.2001
AA BEHAVIORAL SCIENCE -
SIERRA COLLEGE
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