Esra Daher
Sydney,NSW
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Outgoing high school student pursuing flexible part-time employment with weekend and evening shift options.
Overview
5
5
years of professional experience
Work History
Retail Worker
Urban Culture
Roselands, NSW
09.2024 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
Cinema Worker
Reading Cinemas
Auburn, NSW
01.2024 - 09.2024
- Managed inventory efficiently, ensuring adequate stock levels of food, beverages, and supplies at all times.
- Handled customer inquiries professionally and knowledgeably, resolving issues promptly to maintain positive relationships with patrons.
- Enhanced customer experience by providing exceptional service and maintaining a clean, welcoming environment.
- Collaborated with team members to maintain theater cleanliness during busy periods, resulting in higher guest satisfaction ratings.
Volunteer Activities Coordinator
Unity for our community
Guildford, Nsw
01.2020 - 02.2022
- Organizing Fundraising Activities, Volunteer Engagement
- Managed a budget allocated for organizing volunteer events such as conferences, seminars, workshops.
- Planned, organized or led exercise routines, athletic events or arts and crafts.
- Organized and coordinated volunteer activities in accordance with organizational objectives.
- Cleaned equipment and areas of amusement parks, cruise ships or other recreational facilities.
Food and Beverage Cashier
Raging Waters
Prospect, Nsw
09.2023 - 04.2024
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Built and maintained productive relationships with employees.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Maintained cleanliness of work area throughout shift.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Welcomed customers, offering assistance to help find store items.
- Provided superior customer service by greeting customers, responding to inquiries, and resolving complaints in a timely manner.
Skills
- Cash Handling
- Database Management
- Policy Development
- Customer Assistance
- Customer Service
- Cleaning and Sanitizing
- Reliability and punctuality
Timeline
Retail Worker
Urban Culture
09.2024 - Current
Cinema Worker
Reading Cinemas
01.2024 - 09.2024
Food and Beverage Cashier
Raging Waters
09.2023 - 04.2024
Volunteer Activities Coordinator
Unity for our community
01.2020 - 02.2022