EVA O'HAGAN
BLAIR ST, NORTH BONDI,NSW
Summary
Highly motivated individual who has a track record of working independently and collaboratively. Confident team member. Flexible and committed, capable of multi-tasking and prioritising tasks. Excellent communicator with a strong work ethic.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Waitress, Bar Staff, Hotel Receptionist, Cleaner
Mukinbudin Hotel Motel
07.2023 - 10.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Developed and maintained positive relationships with guests for satisfaction.
Airbnb
Owner
11.2022 - Current
- Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
- Optimized guest experience by inspecting properties prior to guest stays, coordinating repairs, and upgrades.
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
Pharmacist
Smyth's Life Pharmacy
05.2022 - 01.2023
- Reviewed prescription to confirm appropriate selection of drug, dose and check for interactions with other medications.
- Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
- Maintained appropriate drug records and completed reports as necessary.
Locum Pharmacist
Gordon's
08.2021 - 05.2022
- Educated patients on proper medication use.
- Advised patients on medication side effects and contraindications and explained proper administration.
- Conducted blood pressure screenings to reduce heart attack, stroke and death.
Pre-registration pharmacist
Walshs Pharmacy
06.2020 - 07.2021
- Interpreted prescription orders, dispensed medications, and counseled patients on drugs.
- Maintained appropriate drug records and completed reports as necessary.
- Communicated issues and reactions to specific medications to intercept potential errors.
Bar staff/waitress
Baretts Event Caterers
10.2018 - 06.2020
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
Cocktail Bartender
Slug and Lettuce
09.2018 - 06.2020
- Mixed unique and interesting cocktails for customers, including bar specials.
- Kept bar stocked with liquors, juices and garnishes for drinks.
Pharmacy Dispenser
The Medical Hall
06.2018 - 08.2018
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
Tennis Coach
Frank McCormick Tennis School
06.2012 - 08.2015
- Promoted positive environment for all athletes, which helped to diminish stress and increase enthusiasm.
- Explained and demonstrated basic tennis techniques to team members.
- Prepared athletes for special competitions and tournaments.
Waitress & Dessert Preparation
Foxgrove Private Catering
01.2013 - 09.2014
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Education
. -
University of Manchester
06.2020
. -
Our Lady's Grammar School
Skills
- Excellent communication
- Problem-Solving
- Positive attitude
- Organization and Time Management
- Resolving Complaints
- Team player
Certification
- RSA license
- Full UK driving license. Can get converted to AU if necessary
Accomplishments
- Tennis - Ulster number one 2012. I played competitively for Ulster and Club for several years and won a number of competitions throughout Ulster.
- Piano - Grade 5, Trinity College, London.
- Saxophone - Grade 4, Trinity College, London.
- Fundraising/ Voluntary Work - I personally have raised £2000 for the Jemus Memorial School in The Gambia and towards the building of a health centre in the area. In November 2014 I taught in this school. I initiated the trip myself and joined a group from England for this enlightening experience.
- Scuba Diving - In March 2023 I received both PADI and advanced diving certificates.
Timeline
Waitress, Bar Staff, Hotel Receptionist, Cleaner
Mukinbudin Hotel Motel
07.2023 - 10.2023
Airbnb
Owner
11.2022 - Current
Pharmacist
Smyth's Life Pharmacy
05.2022 - 01.2023
Locum Pharmacist
Gordon's
08.2021 - 05.2022
Pre-registration pharmacist
Walshs Pharmacy
06.2020 - 07.2021
Bar staff/waitress
Baretts Event Caterers
10.2018 - 06.2020
Cocktail Bartender
Slug and Lettuce
09.2018 - 06.2020
Pharmacy Dispenser
The Medical Hall
06.2018 - 08.2018
Waitress & Dessert Preparation
Foxgrove Private Catering
01.2013 - 09.2014
Tennis Coach
Frank McCormick Tennis School
06.2012 - 08.2015
. -
University of Manchester
. -
Our Lady's Grammar School
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