Summary
Overview
Work History
Education
Skills
Timeline
Generic

COURTNEY FREEMAN

Doreen,VIC

Summary

Compassionate and empathetic nursing degree student seeking a personal care assistant position in aged care. Committed to delivering high-quality, person-centered care, I possess a solid foundation in nursing principles and a genuine passion for improving the well-being of elderly residents, whom I treat with dignity and respect. With 5 years of experience supporting busy fast food restaurant operations and bakery, I am known for being a friendly team member with excellent communication skills and the ability to remain calm under pressure. As an independent and adaptable employee, I am willing to take on various roles at a moment's notice.

Overview

6
6
years of professional experience

Work History

Personal Care Assistant

Opal Aged Care
01.2024 - Current
  • Dedicated nursing degree student with a compassionate and empathetic approach, seeking a personal care assistant position in aged care
  • Committed to providing high-quality, person-centred care, I bring a good foundation in nursing principles and a genuine passion for improving the well-being of elderly residents, that I treat with dignity and respect.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted residents with daily living needs to maintain self-esteem and general wellness.
  • Maintained current knowledge of best practices in personal care through ongoing professional development opportunities.
  • Prevented injuries through diligent observation of the environment and prompt intervention when needed during mobility assistance tasks.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted with transferring and positioning residents, ensuring proper body mechanics to reduce the risk of injury for both parties.
  • Built strong relationships with residents to deliver emotional support and companionship.

Northern Health Broadmeadows- Rehab Placement 4wks

07.2024
  • Assisted with medication arounds under supervision of the registered nurse.
  • Completed with daily patient assessments, such as vital signs and neurovascular observations and care plans.
  • Use of manual handing equipment
  • Personal hygiene care
  • Monitored patient progress and documented observations accurately
  • Successfully managed a caseload of 5 patients, ensuring personalised care -Provided emotional support and encouragement to patients throughout their recovery

Bakers Delight

03.2023 - Current
  • Senior Sales Member
  • Sole staff member to open and close the store.
  • End of day banking sheet count.
  • Monitoring on an hourly basis customer count and eftpos balance.
  • Greeting customers and sales of all stock, including stock rotation.
  • Training and supervising of junior staff.
  • Cleaning wire stock racks and bread slicer, washing floors.

Estia Health Plenty Valley

11.2023 - 12.2023
  • -Assisted with medication arounds under supervision of the registered nurse. -Completed with daily patient assessments, such as vital signs and neurovascular observations and care plans. -Use of manual handing equipment -Personal hygiene care -Monitored patient progress and documented observations accurately
  • Successfully managed a caseload of 5 patients, ensuring personalised care -Provided emotional support and encouragement to patients throughout their recovery

McDonalds

01.2019 - 01.2024
  • Crew Team Member
  • Greeted customers and cultivated positive experiences in line with McDonald's standards.
  • Fielded hundreds of customer requests on daily basis varying in complexity and volume with urgency and professionalism.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Packed fast food products in approved containers, cups and bags.
  • Upheld high standards of productivity and quality in operations, often worked unsupervised when staff levels were low.
  • Drove team success by quickly completing assigned tasks.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Organized and restocked supplies to support operations and team productivity.
  • Operated, filled and cleaned beverage fountains by following accurate recipes of industrially packaged beverage mixtures.
  • Wiped down tables and equipment, swept and refilled stock.

Eltham Football Club

06.2022 - 08.2022
  • Canteen Cashier/Server/Function Waitress
  • Accepted cash and credit card payments using point of sale system, issued receipts and provided change for food purchased.
  • Prepared and cooked chips, hot dogs, pies and sausage rolls, sold and served at kiosk window.
  • Preserved appearance of kiosk by arranging and replenishing displays and merchandise racks.
  • Prepared and served food to patrons at private functions with an independent catering company hiring the football club rooms.

Luckman Catering

06.2022 - 06.2022
  • Special Event Waitress
  • Presented food and beverages to guests at ringside tables.
  • Relayed orders to service bar and kitchen via point-of-sale register system.
  • Cleared table and bussed dishes to allow for quick setups.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.

Retail Food Service

  • Friendly Team Member with 5 years of experience supporting busy fast food restaurant operations and bakery with clear communication skills and definitive action under pressure
  • Independent and flexible employee willing to assume different roles depending on need at a moment's notice
  • Exceptional customer service perfectionist with patience and dedication to patron satisfaction.

Education

Bachelor Of Nursing -

RMIT
08.2024

Victorian Certificate of Education -

Whittlesea Secondary College

VCE Year 11 -

Hazel Glen College

Skills

  • Personal Hygiene Assistance
  • Dressing assistance
  • Compassionate Care
  • Patient Management
  • Mobility Assistance
  • Dependable and Responsible
  • Compassionate communication
  • Patient Care
  • Relationship Building
  • Problem-Solving

Timeline

Northern Health Broadmeadows- Rehab Placement 4wks

07.2024

Personal Care Assistant

Opal Aged Care
01.2024 - Current

Estia Health Plenty Valley

11.2023 - 12.2023

Bakers Delight

03.2023 - Current

Eltham Football Club

06.2022 - 08.2022

Luckman Catering

06.2022 - 06.2022

McDonalds

01.2019 - 01.2024

Retail Food Service

Bachelor Of Nursing -

RMIT

Victorian Certificate of Education -

Whittlesea Secondary College

VCE Year 11 -

Hazel Glen College

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