Prashantkumar Patel
Retail Manager
Truganina,Victoria
Summary
Accomplished assistant store manager skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Assistant Store Manager
BP Petrol Station
Truganina, Victoria
05.2021 - 01.2022
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Manager
BP Petrol Station
Laverton, VIC
07.2020 - 04.2021
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Maximized performance by monitoring daily activities and mentoring team members.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Established and updated work schedules to account for changing staff levels and expected workloads.
Team Member
Coles Supermarket
Fitzroy, VIC
07.2016 - 06.2020
- Pursued learning opportunities to advance knowledge and take on leadership position.
- Contributed to team success by completing jobs quickly and accurately.
- Resolved issues quickly to maintain productivity goals.
- Adapted plans and adjusted equipment to maintain high standards of functionality and safety.
- Lifted, stacked and transported boxes using hard cart and forklift.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Continuously checked products for quality assurance according to strict guidelines.
- Trained new team members by relaying information on company procedures and safety requirements.
- Kept work areas clean, organized and safe to promote efficiency and team safety.
Team Member
BP Petrol Station
Rockbank, VIC
10.2014 - 06.2020
- Pursued learning opportunities to advance knowledge and take on leadership position.
- Contributed to team success by completing jobs quickly and accurately.
- Resolved issues quickly to maintain productivity goals.
- Adapted plans and adjusted equipment to maintain high standards of functionality and safety.
Team Leader
Lord Of The Fries
Melbourne, VIC
12.2009 - 01.2014
- Built strong relationships with customers through positive attitude and attentive response.
- Mentored and guided employees to foster proper completion of assigned duties.
- Provided constructive criticism regarding quality assurance on collections team phone calls.
- Participated in cross-functional team-building activities.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
Education
Bachelor of Engineering - Electrical Engineering
Gujarat University
Gujarat India 12.2000 - 06.2004
Skills
Relationship building and management
undefinedsports and music
I am very fond of playing and watching sports and listening music of my interest.
Timeline
Assistant Store Manager
BP Petrol Station
05.2021 - 01.2022
Manager
BP Petrol Station
07.2020 - 04.2021
Team Member
Coles Supermarket
07.2016 - 06.2020
Team Member
BP Petrol Station
10.2014 - 06.2020
Team Leader
Lord Of The Fries
12.2009 - 01.2014
Bachelor of Engineering - Electrical Engineering
Gujarat University
12.2000 - 06.2004
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