Puneet
Glen Waverley
Summary
A certified PSM1, PRINCE2 Practitioner and AWS SA with more than 20 years of experience managing projects with history of meeting company goals utilizing consistent and organized practices.
Professional with focus on financial management and strategic planning, prepared for leadership roles. Notable achievements in optimizing accounting operations and driving financial initiatives. Valued for teamwork, adaptability, and financial acumen.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Network Deployment/Integration Controller
Telstra Australia
05.2023 - Current
- Responsible for capacity expansion, software updates and upgrades
- Manage Network operations and maintenance schedule
- Integration of C-RAN, D-RAN baseband hotel
- 5G Network expansion for C-RAN and D-RAN
- Baseband hotels, routers, radios, Network integrations and investigation, LTE NR RF call testing
- Prioritize and coordinate rollouts, break fix, and repair/replacement activities for RAN-related equipment
- Tools – OSS/ENM/Citrix/FileZilla UNIX platform
Service Delivery Lead
Ericsson Global India Ltd
01.2015 - 01.2023
- In my role as Service Delivery lead for North America region I am responsible for the delivery of Core & RAN projects under this region towards customer
- This includes manage services, Tools and Automation Delivery, End user services
- Daily Team stand-up call for ongoing project activities/ issue
- Client relationship management
- Maintenance of installation instruction guidelines, documentations For BTS configuration and sites
- Support project acceptance, progress, and coordination among tech team members
- Processes Management Excellent
- Coordinate with sub-contractor for speedup on project acceptance progress
- Managing financial performance and productivity improvements (KPI: Utilization, Billability and NS/HP/OS analysis)
- Innovate in areas of Automation, digitization, and Transformation with focus to reduce manual effort and dependency on development teams for support
Deployment / Integration lead/ Change Manager
Samsung Electronics India Pvt. Ltd
01.2014 - 01.2015
- Provide and deliver innovative and cost-effective solutions to achieve customer's requirement
- 3PP coordination
- Responsible for management of activities and personnel both from Customer and Suppliers
- Understanding and experience of Construction and Material/BOM Management and will be required to work with multiple departments
- Ensure work is executed within in the Project OHS requirements
- Integration between RAN and Core interfaces
- Installation of BTS sites
- Develop Project Plan - including Master Project Plan, Org Chart, Communication Channel, Job Scope & Strategies, Baseline delivery
- Network rollout - managing sub-con on end-to-end network delivery (implementation to network optimization), acceptance arrangement, invoicing, and project finance control
Technical Lead
Loop Telecom Ltd
01.2010 - 01.2012
- Roll Out for Punjab, Haryana & Himachal, and Implementation & site acquisition beyond timeline
- Responsible for LI and MNP testing as per schedule
- Call testing/Data call testing and acceptance with Government regulatory
- Translating Business requirements into an implement-able Network capable which is optimized on Cost and KPI
- Project delivery and setting benchmark of maintaining consistently highest uptime of 99.999%
O&M lead
Tata Teleservices Ltd
12.2003 - 01.2010
- Enhance revenue by increasing sharing with Multiple Operators and drive new initiatives for revenue enhancement
- Performance & fault Management
- Ticket handling as customer support
- Ensure Customer sensitive process is in place and implemented
- Resolution of customer complaints within agreed SLA's
- Responsible for the project's construction schedule, expenses, and quality and safety
- Identification of KPIs for Network Quality & Efficiency and using this data to optimize the Radio Network
BSS Engineer
Lucent Technologies Hindustan Pvt. Ltd
01.2002 - 12.2003
- Installation, Commissioning, Integration & Maintenance of BTS & SDH/PDH MW Radios
- Alarm configuration
Education
Bachelor of Engineering - Electronics & Telecommunication
BAMU University
01.2000
Skills
- Analytical Skill
- Problem solving
- Organizational skills
- Customer satisfaction
- Technical acumen
- Agile methodology
- Customer focus
- SLA management
- Project leadership
Accomplishments
- Collaborated with team of 65 in the development of Sprint/Verizon/T-Mobile US projects.
- Achieved 99.9% KPIs through effectively helping with deployment & effective cutover.
Certification
- AWS Certified Solutions Architect
- PSM-1 certified
- PRINCE2 Foundation & Practitioner
- Leadership Core Curriculum
- High Impact Presentation
- Managerial Effective Training Program
- Six Sigma Yellow Belt Project
- Six Sigma Green Belt Project
- Automation fundamental
- NetAct Operation Support System Nokia
Personal Information
Title: Telecom Operations Consultant
Timeline
Network Deployment/Integration Controller
Telstra Australia
05.2023 - Current
Service Delivery Lead
Ericsson Global India Ltd
01.2015 - 01.2023
Deployment / Integration lead/ Change Manager
Samsung Electronics India Pvt. Ltd
01.2014 - 01.2015
Technical Lead
Loop Telecom Ltd
01.2010 - 01.2012
O&M lead
Tata Teleservices Ltd
12.2003 - 01.2010
BSS Engineer
Lucent Technologies Hindustan Pvt. Ltd
01.2002 - 12.2003
Bachelor of Engineering - Electronics & Telecommunication
BAMU University
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