Leah Wolfe
Strathfieldsaye,Victoria
Summary
I am an experienced Horticulturalist with over 3 years of experience in a Retail Nursery. I have a reputation for resolving problems and improving customer satisfaction. I'm an organized and dependable candidate successful at managing multiple priorities with a positive attitude.
I have a willingness to take on added responsibilities to meet team goals.
I seek a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
28
28
years of professional experience
Work History
Retail Sales Team Leader
Rodilesa Nursery
Castlemaine, Victoria
09.2019 - Current
- Greeted customers and helped with product questions, selections and purchases.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Assisted customers with prompt and polite support in-person and via telephone.
- Used POS system to process sales, returns, orders and gift card activations.
- Opened and closed store independently and completed nightly cash up
- Carried out day-day-day duties efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships with customers and staff.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Facility Manager
Benetas Kangaroo Flat
Bendigo, VIC
10.2016 - 11.2018
- Led facility management staff and consultants in producing business plan that focused on facility operations meeting Legislative, Regulatory and Quality Standards.
- Conducted regular inspections of facility grounds, external structure, systems, and equipment.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Supervised team members throughout redesign and renovation process.
- Maximized profitability through revenue development, cash control and expense reviews.
- Prepared reports and schedules with accuracy.
- Set and enforced departmental budgets, goals and deadlines.
Facility Manager
JAPARA Mirridong
Bendigo, VIC
12.2007 - 08.2016
- Led facility management staff and consultants in producing business plan that focused on facility operations to meet Legislative, Regulatory and Quality Standards.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Supervised team members throughout redesign and renovation process.
- Maximized profitability through revenue development, cash control and expense reviews.
- Maintained facility grounds, equipment and safety compliance.
- Prepared reports and schedules with accuracy.
- Developed and oversaw budgets for facilities and worked within cost restraints.
- Reviewed and worked with team members in construction and renovation projects.
Registered Nurse - Various Roles
Heathcote Health
Heathcote, VIC
09.2001 - 12.2006
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
- Provided direct patient care, stabilized patients and determined next course of action.
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Managed care from admission to discharge.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Organized and managed care of patients undergoing various therapies and procedures.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals.
Area Manager
Derby Regional Hospital
Derby, WA
09.1986 - 12.1995
- Supervising and supporting Clinical Nursing Staff
- Responsible for staff rosters, maintenance programs and equipment supplies for the Health Service and outlying Communities.
- Commissioning new equipment into clinical areas
Education
Horticulture
Bendigo Regional Institute of TAFE
Bendigo VIC10.2019
Master of Science - Aged Care Management
University of Western Sydney
Sydney, NSW11.2011
Advanced Diploma of Business - Business Management
University of Ballarat
Ballarat, VIC2007
Post Graduate - Gerontology
University of Adelaide
Adelaide, SA2004
Skills
- Flexible and Adaptable
- Self-Motivated
- Interpersonal Communication
- Organization and Time Management
- Multitasking Abilities
- Active Listening
- Teamwork and Collaboration
- Problem-Solving
Timeline
Retail Sales Team Leader
Rodilesa Nursery
09.2019 - Current
Facility Manager
Benetas Kangaroo Flat
10.2016 - 11.2018
Facility Manager
JAPARA Mirridong
12.2007 - 08.2016
Registered Nurse - Various Roles
Heathcote Health
09.2001 - 12.2006
Area Manager
Derby Regional Hospital
09.1986 - 12.1995
Horticulture
Bendigo Regional Institute of TAFE
Master of Science - Aged Care Management
University of Western Sydney
Advanced Diploma of Business - Business Management
University of Ballarat
Post Graduate - Gerontology
University of Adelaide
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