Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sravika Koti

Findon,SA

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency. Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

3
3
years of professional experience

Work History

Store Manager

OTR
08.2021 - Current


  • Developed a successful employee retention plan, reducing staff turnover rates significantly.
  • Complete day to day management of the roadhouse in a hands on capacity assisting in and overseeing all areas including accommodation food,fuel and ground.
  • Recruitment nd training staff.
  • Monitoring of fuel, fuel dips, fuel ordering, safety procedures.
  • Cash handling and counting and balancing tills, float and safe counts, banking processes.
  • Cooking pies and meals.
  • Making barista coffees and thickshakes.

Store Manager

UNITED
06.2021 - 12.2022
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.
  • Completed point of sale opening and closing procedures.


  • Approved regular payroll submissions for employees.


Education

MBA - Project Management

Kaplan Business School
Adelaide, SA
02.2022

Skills

  • Business Development
  • Team Building and Leadership
  • Order Management
  • Goals and performance
  • Store Merchandising
  • Purchasing and planning
  • Payroll Management
  • Risk Management
  • Retail Sales Techniques
  • Sales Tracking
  • Employee Motivation
  • Policies and procedures
  • Bank deposit procedures store displays
  • Team motivation
  • Recruitment
  • Customer Service Management
  • Leadership Development
  • Multi tasking
  • Employee Scheduling
  • Strategic Planning

Timeline

Store Manager

OTR
08.2021 - Current

Store Manager

UNITED
06.2021 - 12.2022

MBA - Project Management

Kaplan Business School
Sravika Koti