Natasha Riley
Traralgon,VIC
Summary
Dynamic sales professional with a proven track record at JB Hi-Fi, excelling in customer service and relationship building. Spearheaded initiatives that significantly boosted sales and team productivity. Skilled in the sales process and telco training, adept at leading teams to exceed sales goals while ensuring customer satisfaction.
Overview
17
17
years of professional experience
Work History
Salesperson
JB Hi-Fi
09.2015 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Supervisor
The Reject Shop
02.2008 - 09.2015
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
High School Diploma -
Elizabeth Murdoch
Langwarrin10-2011
Skills
- Customer service
- Customer care
- Relationship building
- Sales process
- Telco experience
- Whitegoods, small appliances experience
Timeline
Salesperson
JB Hi-Fi
09.2015 - Current
Supervisor
The Reject Shop
02.2008 - 09.2015
High School Diploma -
Elizabeth Murdoch
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