Summary
Overview
Work History
Education
Skills
Certification
Publishing eBooks
Timeline
SoftwareEngineer
Karthick Narayanan Kannan

Karthick Narayanan Kannan

Global Technical Delivery Lead/Architect
Carnegie,VIC

Summary

Accomplished Global Delivery Lead at Infosys Limited with expertise in stakeholder management and delivery management. Proven track record in transforming IT infrastructures, driving data migrations, and enhancing productivity across multiple domains. Highly skilled in project scheduling, cross-functional coordination, and managing concurrent projects while ensuring accuracy and meeting deadlines. Known for a proactive approach to problem-solving, optimizing processes, and supporting team objectives. Detail-oriented and adept at prioritizing tasks in fast-paced environments. Strong communicator and team player with a focus on aligning technical solutions with business goals. Ready to tackle new challenges and contribute to organizational success with dedication and innovation.

Overview

18
18
years of professional experience

Work History

Global Delivery Lead

Infosys Limited - Melbourne
11.2023 - Current

A leading automobile who manufacturers luxury passenger cars, vans, Commercial vehicles (Trucks & Buses) across the globe aiming at transforming their IT infrastructure to enable the business to focus on the markets and their customers.

  • Engaged customers to discuss business needs and explore opportunities.
  • Developed strategic solution to increase productivity and deliveries across various streams & technologies.
  • Integrated new technologies and best practices to improve efficiency in delivery management .
  • Serve as the technical leader with an agile background , effectively managing day-to-day resourcing and delivery expectations to meet schedules and budgets .
  • Facilitate communication between business and technology , coordinating complex, strategic initiatives.
  • Assist agile squads in defining and planning work to achieve prioritized business outcomes .
  • Coordinate the squad's backlog and roadmap , reducing duplication of effort and quickly resolving blockers.
  • Provide inputs for Domain Forums , focusing on cross-domain dependencies to ensure alignment across teams.
  • Function as the Scrum Master , guiding teams in agile methodologies , fostering positive team dynamics , and ensuring productivity.
  • Prioritize features, stories, and epics in the backlog in alignment with business outcomes .
  • Implement effective solutions to resolve project blockers and risks .
  • Lead decision-making during Scrum ceremonies , influencing the team's workflow and dynamics .
  • Align financial decisions with budget constraints , ensuring projects are delivered on time and within budget.
  • Strategically define and implement communication and stakeholder engagement plans.
  • Develop and implement processes for quality control , progress communication , and overall stakeholder management .
  • Develop a strategic approach to managing and coordinating squads across multiple domains to ensure successful delivery.

Senior Technology Architect & Delivery Lead

Infosys Limited
01.2021 - 12.2023

A leading automobile who manufacturers luxury passenger cars, vans, Commercial vehicles (Trucks & Buses) across the globe aiming at transforming their IT infrastructure to enable the business to focus on the markets and their customers.

  • Extensive planning with the requirements across workloads and applications (>80000) to be migrated into separate Move waves and cycles based on the criticality and the dependency.
  • 8 Global Data Centres, 50+ Data Centre in a Container (Edge DC), 1M+ physical connections, 5PB+ data migrated, 5Billion+ File Shares migrated, and 200K+ end points protected through AV integration.
  • Developed the “Right Cloud Placement” – framework to identify, classify the suitable target landing zone for business application such as Private Cloud, Public Cloud or Hybrid.
  • Design & Deployment of state of art, Highly Available solution with Zero Downtime for critical application in case of disaster.
  • Developed process and automated tasks to migrate 84M+ firewall rules physical Checkpoint firewall to VMware NSX-T and also protecting the application landscape using Zero Trust Architecture.
  • Analyse technical security architecture, requirements and state of legacy security infrastructure design, integration and operations.
  • Collaborated with clients to determine project specifications and scope.
  • Developed network and system architecture according to business needs.

Senior Transformation Architect

Infosys Limited - Melbourne
01.2018 - 12.2020

    A leading company provides diverse range of transport and logistics solutions, operates an extensive global logistics network across 1,200 locations in more than 50 countries.

    • Extensive planning with the requirements across workloads and applications (>3300) to be migrated into separate Move waves and cycles based on the criticality and the dependency.
    • 5 Data Centres, 25+ Partner Engagements, 10000+physical connections, 600TB+ data migrated, 1Billion+ File Shares migrated, and 5000+ end points protected through AV integration.
    • Maintained quality control standards and procedures for accurate and precise measurements, illustrations and documentation.
    • Researched materials to determine appropriate selection for projects.
    • Coordinated with cross-functional teams to improve structure sustainability and design.
    • Devised innovative strategies to reduce construction costs while meeting strict quality standards.
    • Analyzed and applied new technologies to improve functionality of designs.

Senior Transformation Lead

Infosys Limited, London
08.2016 - 08.2017

Leading Multinational Consumer Goods Company based in UK. It is a producer of health, hygiene and home products. Company operates in 60 countries with 45+ products in their portfolio.

  • Extensive planning with the requirements across workloads and applications (>3000) to be migrated into separate Move waves and cycles based on the criticality and the dependency.
  • 4 Data Centres, 150+ regional sites, 3PB of data migrated, and 5000+ end points protected through AV integration.
  • Conducted workshops and sessions with the external application teams'/vendor teams from all around the globe to understand the architecture, functionality, complexity, integration modules & criticality in order to plan and execute the migrations without any break.
  • Design & Deployment of state of art, 3 DCs are different GEO and 1 common DR site for failover
  • Interfacing and tightly coupled application remediation and upgrade of SAP, JDE, etc.
  • Complex storage migration of legacy IBM Mainframe & IBM JDE with zero downtime.
  • Compute and Storage Capacity Management to ensure smoother migrations.
  • Proactively helped and lead the team for successful workshops driving towards quality delivery.

Senior Transformation Lead

Infosys Limited, Chennai
12.2015 - 07.2016

Large American fast-food company & world's largest restaurant chain by revenue serving over 70Million+ customers daily in over 100+ countries.

  • Extensive planning with the requirements across workloads and applications (>2000) to be migrated into separate Move waves and cycles based on the criticality and the dependency.
  • 3 Data Centres, 1PB of data migrated, and 2000+ end points protected through AV integration.
  • Conducted workshops and sessions with the external application teams'/vendor teams from all around the globe to understand the architecture, functionality, complexity, integration modules & criticality in order to plan and execute the migrations without any break.
  • Mission critical application migration with minimal downtime and with zero errors.
  • Key strategists for complex workload migrations involving 60+ ORACLE RAC clusters.
  • Storage Capacity Management to ensure smoother migrations.
  • Analyze technical security architecture, requirements and state of legacy security infrastructure design, integration and operations.

Technical Delivery Lead

Infosys Limited, Bangalore
04.2011 - 12.2015

A flagship distribution strengthening programme of Ministry of Power, Govt of India. Aims at reducing the Aggregate Technical and Commercial (AT&C) losses of selected towns to less than 15%. Includes the projects for establishment of baseline data and IT applications for energy accounting/auditing & distribution strengthening projects.

  • Build of Server, Storage, Backup & Security infrastructure over 2 DCs
  • Capacity management and capacity forecasting.
  • Module specific analysis reports highlighting the significant differences between the dependencies and proactively rooted out solutions based on the complexities.
  • Successful demos performed at the client locations and provided clarity on all aspects.
  • Security integration DC components and user end point devices.
  • Developed shell scripting-based tool which was used to perform DC – DR failover & fallback.
  • Provided production support for multiple modules adhering to 98% SLA.
  • As a part of Full stack implementation, handled multiple regions on roll out and successfully completed premigration and post-migration validations.
  • Built various tools to optimize daily operations related tasks thus reducing the manual efforts.

Senior Shift Lead

Wipro Limited BANGALORE
11.2007 - 04.2011

An American multinational corporation headquartered in Hopkinton, and one of the world largest storage array vendor whose focus is on developing and selling data storage and data management hardware and software and convincing its customers to buy its products independent of their other IT buying decisions.

  • Administration, remote diagnostics and proactive corrective maintenance for Symmetrix, DMX and V-Max Storage boxes, which includes hardware troubleshooting, Business Continuance operations [Like: Symmetrix Remote Data Facility (SRDF), Business Continuity Volumes, Time finder Operations).
  • Online support for customer for STORAGE troubleshooting
  • Providing On-Call assistance to the Field Engineers regarding the script failures, parts replacement, Enginuity code maintenance and patch upgrades
  • Responsible for accurate and timely circulation of Reports and Analysis
  • Problem and Escalation management and Root Cause Analysis of DU/DL events in storage domain using 5 Why method.
  • Performed weekly progress recaps and ensured adherence to transition timelines.
  • Drive SLA adherence, customer satisfaction and process improvements (Quality & Productivity) Analyze technical security architecture, requirements and state of legacy security infrastructure design, integration and operations.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Education

Master of Science - Computer Science & Technology

Anna University
Jaya Engineering College
06-2007

Skills

  • Stakeholder management
  • Task delegation
  • Business analysis
  • Project scheduling
  • Issue resolution
  • Delivery management
  • Software development lifecycle
  • Requirements gathering
  • Cross-functional coordination
  • Continuous integration
  • Infrastructure management
  • Configuration management
  • Release management
  • Incident management
  • Documentation & Reporting

Certification

  • IBM Certified Solution Adviser – Cloud Computing Architecture V3
  • Microsoft Certified Professional & Microsoft Specialist
  • Brocade Certified Ethernet Fabric Professional
  • ITIL V3
  • HPE Certified – Synergy Server Solutions
  • HPE Certified – Nimble, 3PAR, Solutions
  • Cyber Security – Guardicore certified, Crowdstrike certified
  • Infosys Certified Cyber Security Professional - Behavioural & Business Skills
  • eCornell University: Infosys Great Manager Program - HELICON

Publishing eBooks

As a resolution for this new year - 2025, I have recently started creating eBooks. I have initiated account creation in Google Books and will soon start publishing my ebooks.

Timeline

Global Delivery Lead

Infosys Limited - Melbourne
11.2023 - Current

Senior Technology Architect & Delivery Lead

Infosys Limited
01.2021 - 12.2023

Senior Transformation Architect

Infosys Limited - Melbourne
01.2018 - 12.2020

Senior Transformation Lead

Infosys Limited, London
08.2016 - 08.2017

Senior Transformation Lead

Infosys Limited, Chennai
12.2015 - 07.2016

Technical Delivery Lead

Infosys Limited, Bangalore
04.2011 - 12.2015

Senior Shift Lead

Wipro Limited BANGALORE
11.2007 - 04.2011

Master of Science - Computer Science & Technology

Anna University
Karthick Narayanan KannanGlobal Technical Delivery Lead/Architect