JADE JEFFREY
Aloomba,QLD
Summary
Reliable and upbeat retailer successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Retailer position. Ready to help team achieve company goals. Organized bakery employee with in-depth knowledge of food safety and sanitation. Well-versed in monitoring bakery supply inventory and aiding management in compiling weekly and monthly orders.
Overview
3
3
years of professional experience
Work History
Bakery Worker
Manunda Bakery
05.2010 - 08.2010
- Mixed dough, scaled breads, and cakes and performed baking duties.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Used utensils and equipment to portion, wrap and display bakery items.
- Measured and mixed ingredients accurately to assist in baking process.
- Wrapped, boxed and weighed bakery department products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Shop Assistant
Brumby's Bakery
10.2008 - 02.2009
- Completed daily tasks accurately and on-time to support shop needs.
- Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
- Greeted customers entering store and offered assistance with requirements.
- Checked incoming orders and organized new stock.
- Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
- Organized shelves to remove slow moving items and add new merchandise.
- Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
- Helped managers with daily checklists and last-minute requirements.
- Maximized safety and production levels by frequently cleaning and organizing work areas.
- Remained calm and composed in tense situations involving angry or upset customers.
- Briefed customers regarding shop promotions and discounts by providing coupons and flyers to encourage purchases.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Reviewed prices and performed audits to detect and correct price discrepancies.
- Managed efficient cash register operations.
- Listened to customer needs and desires to identify and recommend optimal products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Prioritized helping customers over completing other routine tasks in store.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Seafood Retail Assistant
WENDYS SEAFOOD
03.2007 - 05.2007
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging accordingly.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked effectively in fast-paced environments.
- Adhered to safe work practices, food safety regulations, and corporate guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Greeted customers at counter to fulfill requests and answer questions.
- Skilled at working independently and collaboratively in a team environment.
Education
Certificate III - Entrepreneurship & Business
NEIS Program
Mypathways10.2020
No Degree - Year 9
Woree State High School
Woree, QLD12.2008
Skills
- Strong Communication and Interpersonal Skills
- Sales Promotion
- Customer Service
- Minor Repairs
- Merchandising
- Product Rotations
- Safe Work Practices
- Item Transport
- Cash Register Operation
- Gift Wrapping
- Adaptable and Flexible
- Customer Transactions
- Purchase Packaging
- Sales Contracts
- Complex Problem-Solving
- Food Handling Safety
- Attentive Service
- Returns and Exchanges
- Merchandising and Display
- Available Nights, Weekends and Holidays
- Engaging with Diverse Customers
- Inventory Control
- Trade-In Quotes
- Assembly Instructions
- Cake Decorating
- Baking Equipment Operation
- Customer Preferences
- Issue Refunds
- Stocking and Shelving
- Flexible Hours
- Team Collaboration
- Sales Expertise
- Building Customer Loyalty
- Goal-Driven
- Surface Cleaning
- Merchandise Recommendations
- Positive Customer Engagement
- Guest Satisfaction
- Health Department Regulations
- Cash Handling
- Telephone Etiquette
- Merchandise Receiving and Handling
- Cleaning and Sanitizing
- Food Preparation and Safety
Timeline
Bakery Worker
Manunda Bakery
05.2010 - 08.2010
Shop Assistant
Brumby's Bakery
10.2008 - 02.2009
Seafood Retail Assistant
WENDYS SEAFOOD
03.2007 - 05.2007
Certificate III - Entrepreneurship & Business
NEIS Program
No Degree - Year 9
Woree State High School
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