Summary
Overview
Work History
Skills
Personal Referees
Personal Evaluation
References
Certification
Timeline
Generic

Marianne Hortin

Thargomindah

Summary

Oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate Ready to help the team achieve company goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills Exceptional record of reducing operational costs through shrewd negotiations, vendor selection, and contract overhaul. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals, oriented team player with strong organizational skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Office Manager

Rational Nutrition- Boggabri
  • Customer service, Banking, payroll, BAS, tax, Ordering of stock, Opening and closing of premises, Cleaning of premises, Microsoft Office reckons, Data entry, internet, Accounts, Phone services.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained computer and physical filing systems.
  • Updated reports, managed accounts, and generated reports for company database.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Controlled finances to lower costs and keep business operating within budget.
  • Managed compliance to keep organization operating within legal and regulatory guidelines.
  • Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
  • Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
  • Evaluated employee records and productivity and submitted evaluation reports.
  • Organized travel arrangements for executives by researching cost-effective options while accommodating individual preferences.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Kitchen staff/ cleaner

Baan Baa Hotel- Baan Baa
  • Cooking and preparing of food, Customer service, Time management, Stocking of shelves & fridges, General and Room cleaning, Daily routine organizations, Time management.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
  • Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
  • Plated and presented food following chef requirements.
  • Transported food items from storage areas to kitchen for prepping.
  • Assisted with meal presentation, garnishing dishes, and arranging serving platters to create an appealing visual display.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Developed strong time management skills, effectively prioritizing tasks to ensure completion within allocated timeframes.
  • Promoted a safe work environment by adhering to strict health and safety guidelines during all tasks performed in the kitchen.
  • Unloaded food deliveries and stored items in proper locations for easy access.
  • Streamlined kitchen operations by efficiently handling multiple responsibilities simultaneously under pressure.
  • Operated kitchen equipment in accordance with manufacturer instructions.
  • Provided support during large events or functions through efficient task delegation among kitchen staff members.
  • Expedited food service by efficiently delivering completed orders from the kitchen to servers in a timely manner.
  • Showcased versatility by adapting quickly to changing menu items, cooking techniques, and kitchen equipment as needed.
  • Assisted chefs in menu planning processes through providing input on seasonal ingredients availability or cost-effective options for dish creation.
  • Cleaned and maintained work areas, equipment and utensils.
  • Followed food safety practices and sanitation guidelines.
  • Stocked and rotated food items according to expiration dates.
  • Maintained high personal grooming standards and uniform presentation.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.

Dump Truck Operator

Downer EDI mining – Boggabri
  • Operations of 85 B&C 89 B&C
  • Maximized productivity by maintaining a clean working environment both inside the dump truck cab and around the exterior.
  • Inspected truck equipment and supplies such as tires, lights, brakes, gas, oil and water.
  • Enhanced operational efficiency by adhering to proper dumping procedures and techniques.
  • Contributed to successful project completion by transporting materials efficiently and safely between locations.
  • Assisted in minimizing workplace accidents through active participation in safety meetings and strict adherence to company policies and guidelines.
  • Demonstrated commitment to safety compliance by attending regular training sessions on relevant topics such as hazard identification, risk management, and emergency response procedures.
  • Adapted to various terrains and weather conditions, ensuring safe and efficient transportation of materials regardless of circumstances.
  • Operated with safety and skill to avoid accidents and delays.
  • Maneuvered diverse vehicles on lots with obstacles and limited space.
  • Remained alert and prepared to protect crew against danger.

Shop Assistant

Gunya Cottage Café – Boggabri
  • Cooking and preparing of food, Customer service, Money handling, Ordering of stock, Opening and closing of premises, Operating of computer, Time management.
  • Completed daily tasks accurately and on-time to support shop needs.
  • Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
  • Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
  • Provided excellent customer service, promptly addressing inquiries and resolving issues.
  • Checked incoming orders and organized new stock.
  • Contributed to team success by supporting colleagues during peak periods or staff shortages.
  • Assisted customers in locating items, ensuring a positive shopping experience.
  • Organized shelves to remove slow moving items and add new merchandise.
  • Greeted customers entering store and offered assistance with requirements.
  • Collaborated with team members to achieve overall store goals and objectives.
  • Collected payment by cash, debit or credit card and used Point of Sale system to process transaction.
  • Helped managers with daily checklists and last-minute requirements.
  • Assisted in training new hires on store procedures, policies, and product knowledge.
  • Conducted regular inventory audits, identifying discrepancies and maintaining accurate stock levels.
  • Supported production needs by performing routine tasks using standard procedures and equipment.
  • Processed shipments upon arrival, quickly updating inventory systems for accurate tracking.

Bar Attendant, Duty Manager

Amaroo Tavern – Moree
  • Customer service, Money handling, Data entry, Closing of premises, Computer operations, People management, Able to work quickly and effectively.
  • Managed cash register transactions accurately, ensuring proper handling of payments and tips.
  • Successfully collaborated with other staff members to provide seamless service during high-volume periods.
  • Checked ID cards and verified bar guests were of legal age.
  • Operated and closed down bar station according to sanitation regulations and safety standards.
  • Restocked ice, condiments, and snacks.
  • Adhered to alcohol policies and procedures and complied with local and state laws.
  • Maintained knowledge of menu items, liquor brands, beers and non-alcoholic selections to enhance customer experience and expedite service.
  • Learned how to make wide variety of mixed drinks.
  • Enhanced customer experience by providing exceptional service and attending to their needs promptly.
  • Maintained a clean and organized bar area, ensuring a welcoming atmosphere for patrons.
  • Adhered to safety and sanitation regulations, maintaining a healthy environment for both staff and customers.
  • Contributed to team success by cross-training in various roles such as server or host when needed, demonstrating adaptability and versatility.
  • Implemented effective time management strategies to balance multiple responsibilities during peak hours without compromising service quality.

Procurement/ Tenders Officer

Bulloo Shire Council
03.2022 - Current
  • Writing and Evaluation assessments of tenders, Letter/ Contract writing, Up keeping of filing, Customer service, Microsoft Office, Excel, Practical Plus, Data entry, internet, Accounts, Phone services, Staff training in Finance areas, Identifying and evaluating potential suppliers, negotiating pricing.
  • Established effective relationships with key stakeholders both internally and externally for increased collaboration opportunities.
  • Addressed public questions, complaints and requests and provided necessary assistance.
  • Implemented a centralized purchasing system, improving efficiency and reducing the risk of duplicate orders or stockouts.
  • Streamlined procurement processes by implementing efficient ordering systems and tracking tools.
  • Facilitated cross-departmental communication to align procurement activities with overall business objectives, driving efficiency and cost savings.
  • Developed comprehensive vendor evaluation criteria, ensuring quality products and services were procured at competitive prices.
  • Coordinated paperwork, updated spreadsheets, and maintained permanent records.
  • Performed monthly reconciliation of open purchasing orders.
  • Wrote standard operating procedures for department.
  • Negotiated pricing and terms with vendors to secure best value for company.
  • Established and maintained accurate records of purchases, pricing and payment terms.
  • Cultivated strong relationships with vendors to maintain and improve levels of customer service.
  • Generated reports on purchasing activities to support management decisions.
  • Communicated regularly with suppliers to uphold accountability for quality standards and timely delivery of goods.
  • Hired and trained purchasing staff to improve effectiveness of purchasing operations.
  • Devised and implemented strategies to optimize purchasing processes and reduce costs.
  • Reduced costs by streamlining contract bidding and procurement processes to assure best prices for materials and services.

Accounts Officer

Bulloo Shire Council
05.2017 - Current
  • Customer service, Banking/ Bank reconciliation, BAS, Microsoft Office, Excel, Practical Plus, Data entry, internet, Accounts, Phone services.
  • Closely monitored accounts to post timely payments and resolve billing discrepancies.
  • Enhanced vendor relations through prompt communication and professional handling of inquiries or concerns.
  • Maintained accurate financial records with meticulous attention to detail in data entry and account coding.
  • Positively interacted with all partners, employees and customers using exemplary communication and interpersonal talents.
  • Assisted with month-end closing procedures to ensure timely completion of financial reporting requirements.
  • Contributed to audit preparation by gathering documentation, providing explanations, and implementing corrective actions as needed.
  • Input all relevant transactions and supervised properly within accounting system.
  • Safeguarded company assets by verifying proper authorization before processing payments for large expenses or unusual transactions.
  • Reduced errors in invoice processing by conducting thorough reviews and reconciliations of vendor statements.
  • Ensured compliance with internal control policies through regular review and updates of department procedures manuals.
  • Collaborated with procurement team for timely resolution of discrepancies, ensuring accuracy in invoicing and payment.
  • Observed strict confidentiality regulations to maintain data security.
  • Developed training materials for new employees, promoting consistency in accounts payable processes across the organization.
  • Optimized workflow efficiency with the implementation of an electronic document management system for easier access to invoices and related information.
  • Prevented potential fraud attempts by enforcing strict adherence to company guidelines regarding approval limits, segregation of duties, and signing authorities.
  • Mentored junior staff members on best practices within accounts payable processes, fostering a collaborative work environment that supports continuous learning and development.
  • Improved cash flow management by monitoring aging reports and prioritizing payments based on due dates and discount opportunities.
  • Matched purchase orders with invoices and recorded necessary information.
  • Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Maintained excellent financial standings by working closely with accountant to process business transactions.
  • Input financial data and produced reports using Practical Plus.

Skills

  • Bank Reconciliation
  • Invoice Processing
  • Internal Auditing
  • Accounting Software Proficiency
  • Accounts receivable and payable
  • Account Reconciliation
  • Payroll Processing
  • General ledger entry
  • Bank Statement Reconciliation
  • Data Entry
  • Time Management
  • Attention to Detail
  • Purchase Orders
  • Report Preparation
  • Community Relations

Personal Referees


  • Lauran Lindfield, Taylor Automotive Gunnedah, 0437275868
  • Karen Cranney, Karen Cranney Licensed Conveyancer, 0421688213

Personal Evaluation

I am an honest and reliable worker. I am a trustworthy, outgoing, positive person who enjoys working in a team environment. I possess a good sense of humour whilst maintaining a professional approach. I hold confidentiality and non-judgmental behaviour in high regard.

References

  • Julie Stewart, Bulloo Shire Council, 0473 246 208
  • Leanne Smith, Bulloo Shire Council, 0448 356 432
  • Tayo Kummerling, Downer EDI mining, 0427 535 355
  • Judy Mournder, Baan Bar Hotel, 0458 439 751

Certification

Certificate 3 in Business Administrations

Certificate 3 in Finance

Fire warden


Timeline

Procurement/ Tenders Officer

Bulloo Shire Council
03.2022 - Current

Accounts Officer

Bulloo Shire Council
05.2017 - Current

Office Manager

Rational Nutrition- Boggabri

Kitchen staff/ cleaner

Baan Baa Hotel- Baan Baa

Dump Truck Operator

Downer EDI mining – Boggabri

Shop Assistant

Gunya Cottage Café – Boggabri

Bar Attendant, Duty Manager

Amaroo Tavern – Moree

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Marianne Hortin