Dedicated electrical wholesale professional with a history of meeting company goals utilising consistent and organised practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organisations.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Cetnaj Lighting ~ Electrical ~ Data
11.2023 - Current
Managed daily store operations, overseeing opening/closing procedures, internal audits, and WHS compliance
Orchestrated key account contracts, pricing structures, and logistics for mutually beneficial relationships
Coordinated project timelines, collaborated with teams for successful project execution
Analyzed sales data, identified trends, and developed strategies to exceed sales targets
Streamlined store operations, implemented new processes for increased efficiency
Management Graduate
MMEM (Cetnaj)
03.2021 - 11.2023
Completed monthly large-scale internal training, gaining experience across all MMEM business facets
Achieved a 10% cost reduction through effective negotiation and contract stipulation with diverse suppliers
Demonstrated expertise in consolidating accounts receivable and payable, contributing to effective debt management and increased profits
Managed logistics for hundreds of weekly deliveries, ensuring order fulfillment and on-time delivery
Conducted follow-ups with clients to address issues and provide tracking, leading to higher customer satisfaction
Team Leader
Dominos
01.2016 - 03.2021
Showcased exceptional customer service skills, resolving complaints for six years and maintaining a 95% satisfaction rate
Implemented scheduling strategies aligned with peak business hours, reducing operational costs and enhancing customer service
Trained and coached staff to maximize performance in both in-store duties and customer service
Volunteer Coordinator And Administration Assistant
Animal Welfare League Qld
02.2020 - 05.2020
Regularly contacted and engaged with a team of 7000 volunteers using communication services like phone calls and emails
Implemented data tracking systems to monitor volunteer engagement and performance metrics
Utilized statistical analysis to assess the effectiveness of volunteer programs, making data-driven adjustments for optimized volunteer placement and overall program success
Education
Bachelor of Business - Marketing
Griffith University
Brisbane
12.2020
High School Diploma -
Saint John Paul College
Coffs Harbour
12.2015
Skills
Operations Management
Product and Service Knowledge
Key Accounts Management
Inventory Management
Procurement
Customer Relations
Timeline
Assistant Manager
Cetnaj Lighting ~ Electrical ~ Data
11.2023 - Current
Management Graduate
MMEM (Cetnaj)
03.2021 - 11.2023
Volunteer Coordinator And Administration Assistant
Animal Welfare League Qld
02.2020 - 05.2020
Team Leader
Dominos
01.2016 - 03.2021
Bachelor of Business - Marketing
Griffith University
High School Diploma -
Saint John Paul College
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