NISHADI LIYANAGE
Dandenong North,VIC
Summary
A determined self- motivated, self-confident, and objective oriented individual who is ready to make up any challenge. I strongly believe in my capacity to work and learn and in my aptitude for teamwork and achieving set goals while motivating others as well.
Overview
6
6
years of professional experience
Work History
Packing Assistant
Australian International Foods
Scoresby, VIC
01.2022 - Current
- Data maintenance for ERP system from SAP to manage product, pricing, customer, vendor & partner data
- Preparing packing products and the dispatch of customer related orders in a timely manner
- Make sure that the products are in good condition, wrap them securely, and pack them for shipping
Guest Services Team member
Eastland Shopping Centre
Ringwood, Victoria
04.2019 - 12.2021
- Servicing
- Merchandising
- Product and service advice for customers
Tour consultant
Lanka Sportreizen
Dehiwala, Sri Lanka
09.2015 - 12.2018
- Managing all administration work
- Make sure that appropriate changes were made to resolve customers' problems
- Responsible for the all stages of tour/ End-to-End process
- New staff training & development
- Creating guidelines/ training programs
- Introducing the system
- Monitoring the performance of new staff
- Collect payment from customers
- Converse with customer to determine destination, accommodations & all
- Created & translated online programs in German language
- Available on 24/7 for customer service Achievements
Education
Diploma - Computer Studies
Gateway centre for IT
Bachelor of Arts - undefined
University of Kelaniya
Skills
- Administration skills
- Problem Anticipation and Resolution
- Verbal and Written Communication
- Customer Service
- Microsoft Office & ERP system
- Data Entry
- Material organization
- High level of accuracy & attention to detail
- Flexible working attitude
- Ability to influence, motivate & behavior for sustainability
Accomplishments
- Establish German online market in 2015 for LSR
- Won the 1st place "Evaneos - Worldwide sales challenge" for the German market in 2017
Additional Information
Sex: Female
Nationality: Sri Lankan
Working rights: Full time working rights
Timeline
Packing Assistant
Australian International Foods
01.2022 - Current
Guest Services Team member
Eastland Shopping Centre
04.2019 - 12.2021
Tour consultant
Lanka Sportreizen
09.2015 - 12.2018
Diploma - Computer Studies
Gateway centre for IT
Bachelor of Arts - undefined
University of Kelaniya