Summary
Overview
Work History
Education
Skills
Volunteering
Timeline
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Yi-Wen Hsieh

Reedy Creek,Australia

Summary

Committed to culturally competent and empathetic healthcare with a focus on personal growth. Fluent in Mandarin and conversational in Japanese, bringing insight and respect for diverse communication styles and health beliefs. Formal cultural competency training and experience delivering effective care via interpreters. Experienced in promoting health equity in resource-limited settings through culturally relevant health education, workshops, and volunteering with disadvantaged children. Skilled in building rapport, practicing empathy, and adapting communication for maximum understanding. Prioritizes work-life balance through activities like hiking to maintain focus, productivity, and compassionate presence essential for high-quality audiological practice.

Overview

6
6
years of professional experience

Work History

Private Tutor

09.2022 - Current

Primary School Students (Math, Science, Biology)

  • Designed & implemented individualized lesson plans tailored to each child's learning needs, focusing on improving comprehension and core skills in mathematics, science, and biology.
  • Employed engaging, age-appropriate teaching strategies to boost student motivation, participation, and overall academic confidence.
  • Simplified complex scientific and mathematical concepts using clear explanations and relatable examples suitable for young learners.
  • Monitored student progress and adapted teaching methods dynamically to address learning gaps and maximize understanding.
  • Developed strong rapport and trust with young students, fostering a positive and supportive learning environment

Private Audiology Clinic

Gold Coast Hear and Say
05.2025 - 06.2025
  • Performed advanced pediatric diagnostic testing including Visual Reinforcement Orientation Audiometry (VROA) and play-based Pure-Tone Audiometry (PTA) for children aged 1-12 years.
  • Managed post-cochlear implantation rehabilitation: Conducted counseling sessions, performed speech perception testing to track outcomes, and facilitated timely intervention adjustments.
  • Collaborated closely with Speech-Language Pathologists (SLPs) to develop and implement integrated therapy plans, enhancing auditory, speech, and language development.
  • Provided comprehensive family-centered training & education: Empowered parents/caregivers with strategies and knowledge for optimal management of their child's listening, learning, and communication development.
  • Delivered targeted auditory rehabilitation within a specialized pediatric setting focused on maximizing communication outcomes.

Paediatric Hospital Placement

Logan Hospital
05.2025 - 06.2025
  • Performed comprehensive paediatric diagnostic assessments for infants failing NBHS and children with hearing concerns, developmental disorders, or significant family history, utilizing VROA, play-based PTA, tympanometry, OAE, and acoustic reflex testing.
  • Monitored hearing status longitudinally for at-risk paediatric populations.
  • Collaborated effectively within a multidisciplinary team (ENT, GP, other specialists) to coordinate patient care and optimize outcomes.
  • Conducted outpatient audiological evaluations for children presenting with reported hearing difficulties.
  • Gained specialized experience in Refugee Health Clinic: Independently managed appointments under supervision, including taking case histories, explaining procedures, and delivering feedback to families via professional interpreters.
  • Developed culturally sensitive practice: Provided appropriate recommendations and hearing device treatment plans while respecting diverse cultural backgrounds and communication needs.

Woodcrest State College ECDP

University of Queensland
03.2025 - 03.2025
  • Assisted with daily school activities for children with developmental delays, ASD, and ADHD
  • Collaborated with ECDP teachers to assist in activities to help children with significant communication delays

Young children hearing screening

University of Queensland
01.2023 - Current
  • Conducted hearing screenings for over 30 prep and primary school students (Years 1 & 2) daily to identify undiagnosed hearing issues impacting learning.
  • Performed comprehensive assessments including otoscopy, tympanometry, and pure-tone audiometry screenings.
  • Utilized child-friendly communication techniques to ensure cooperation and obtain accurate results.
  • Identified and referred several children with previously undiagnosed hearing concerns for further audiological testing, enabling early intervention.
  • Prepared detailed reports for teachers and parents, clearly explaining results and recommended next steps.
  • Ensured efficient workflow while maintaining accuracy in testing and documentation.

UQ Audiology Clinic

University of Queensland
06.2024 - 07.2024
  • Conducted comprehensive audiological assessments for adults with varying hearing loss, including case history, pure-tone audiometry (masked/unmasked), speech audiometry, tympanometry, and acoustic reflex testing.
  • Developed and implemented individualized rehabilitation plans, including determining hearing aid candidacy, performing hearing aid fittings, and providing ongoing management strategies.
  • Clearly communicated complex diagnostic results and discussed potential impacts of auditory processing challenges on daily communication.
  • Provided evidence-based counseling on communication strategies to improve speech understanding in noise and the benefits of amplification regardless of hearing loss severity.
  • Achieved positive patient outcomes: Documented significant improvement in social communication, successful hearing aid adaptation, enhanced speech perception in noise, and increased patient confidence during follow-up consultations.

Volunteer

YMCA Child Development Center
01.2019 - 01.2020
  • Assisted in organizing and implementing age-appropriate activities for children.
  • Monitored children's safety and well-being during playtime and structured activities.
  • Communicated effectively with parents regarding children's progress and daily experiences.
  • Encouraged social interaction among children through group games and collaborative projects.

Education

Master’s - Audiology

University of Queensland
01.2025

Bachelor of Science - Biomedical Sciences

University of Queensland
Brisbane, QLD
12-2023

Skills

    1 Comprehensive Clinical Expertise:

  • Proficient in pediatric & adult diagnostic testing (VROA, play-based PTA, tympanometry, OAE, acoustic reflexes, speech audiometry) and rehabilitation (hearing aid fitting/management, post-CI counseling, auditory training)
  • Skilled in developing & implementing individualized assessment/rehabilitation plans based on evidence-based practice
  • Experienced in longitudinal monitoring and complex case management (developmental disorders, comorbidities, CI)
  • 2 Exceptional Patient-Centered Communication & Cultural Competence:

  • Fluent in Mandarin & English with proven experience delivering effective, culturally safe audiological care via interpreters
  • Builds strong rapport & trust through professionalism, empathy, and clear, tailored communication (evidenced by supervisor feedback)
  • Influential communicator adept at explaining complex results, providing counseling, and educating diverse families (including CALD, Aboriginal & Torres Strait Islander communities)
  • Respects cultural beliefs and communication styles, ensuring patient comfort and understanding

    3 Proactive Organization & Collaborative Approach:

  • Highly organized: Meticulously prepares for appointments (reviewing history, referrals, results) to ensure efficient, tailored care
  • Proven collaborator: Works effectively within MDT teams (ENTs, GPs, SLPs) to enhance patient outcomes
  • Maintains accurate, clear documentation and communication
  • 4 Lifelong Learner & Evidence-Based Advocate:

  • Proactive learner: Committed to continuous professional development through current literature, workshops, and conferences (focus: tinnitus, CI, evolving tech/protocols)
  • Strong advocate for patient QoL: Focuses on functional hearing health, communication access, and holistic well-being, recommending appropriate interventions (eg, hearing aids) regardless of loss severity
  • Sets clear professional development goals to integrate latest research into practice
  • 5 Developing Professional Excellence:

Volunteering

Health Promotion Volunteer | Tzu Chi Foundation
(2014 – Present | Taiwan & Underserved Communities)

  • Developed & Delivered Culturally-Relevant Health Workshops: Focused on sanitation, nutrition, and disease prevention for pediatric hospital patients and rural communities, emphasizing practical strategies.
  • Provided Emotional Support & Education: Engaged directly with children and families in hospital settings, alleviating isolation and promoting well-being.
  • Promoted Healthy Habits for Disadvantaged Youth: Led long-term outreach (Tzu Chi Youth) targeting children from lower socioeconomic/rural backgrounds.
  • Collaborated in Multidisciplinary Teams: Worked alongside doctors, nurses, and educators to design and implement effective programs.

International Health Educator | YMCA
(2019 – 2020 | Rural Laos)

  • Co-Created Bilingual Educational Materials: Collaborated with local teachers and volunteers to develop accessible hygiene/nutrition resources in English and Lao.
  • Implemented Community Health Programs: Educated schoolchildren in resource-limited settings, ensuring cultural sensitivity and understanding.

Timeline

Private Audiology Clinic

Gold Coast Hear and Say
05.2025 - 06.2025

Paediatric Hospital Placement

Logan Hospital
05.2025 - 06.2025

Woodcrest State College ECDP

University of Queensland
03.2025 - 03.2025

UQ Audiology Clinic

University of Queensland
06.2024 - 07.2024

Young children hearing screening

University of Queensland
01.2023 - Current

Private Tutor

09.2022 - Current

Volunteer

YMCA Child Development Center
01.2019 - 01.2020

Master’s - Audiology

University of Queensland

Bachelor of Science - Biomedical Sciences

University of Queensland
Yi-Wen Hsieh