HAEIN KIM
BURWOOD,Victoria
Summary
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
BBQ-K BOXHILL
07.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
Barista
Cafe Pera Classic
03.2021 - 06.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Steamed milk properly
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
Education
Bachelor of Arts - Communication
Hanyang University
Seoul, Korea02.2025
Bachelor of Arts - Communication (Exchange Student)
Deakin University
Melbourne, VIC02.2025
Skills
- Food Preparation
- Food Running
- Soft Selling
- Cash Handling
- POS Systems
- Coffee Expertise
- Opening and Closing Duties
- Menu Memorization
- Beverage Preparation
- Friendly and Outgoing
- Espresso Machine Operation
- Simple latte art
Certification
RSA certificate
Languages
English
Full Professional
Korean
Native or Bilingual
Chinese (Mandarin)
Professional Working
Timeline
Server
BBQ-K BOXHILL
07.2023 - Current
Barista
Cafe Pera Classic
03.2021 - 06.2023
Bachelor of Arts - Communication
Hanyang University
Bachelor of Arts - Communication (Exchange Student)
Deakin University
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